Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites.  Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans
Total: 5.5
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 365 reviews
Showing 141-145 of 365 items.
2019-05-13 02:24:23
Gropes 7.0
whatever
2019-05-12 17:22:13
Penny 2.4
Spark unable to compete with other providers in terms of price and features at our address, and also provided a completely dismal service when I shifted my mother and her phone and broadband to another address - have now lost all confidence in them - spoke to multiple staff, all with different advice about what services and features would be available and when - still waiting for some of the services to begin. One staff member (Nathan Neale) in Kerikeri store really tried his best for us - would definitely recommend him, but not the company he works for - I really think Spark have dropped the ball. ...read more
Pros
Customer service consultant Nathan Neale
Cons
too many - see review
2019-05-09 13:03:26
Donaldgoody 7.0
excellent website zir rar password recovery online
2019-05-03 09:02:18
Sandra 6.8
Overall reliable provision of services.
Pros
Everything works well.
Cons
When things need changing or there is an oopsy....not so good. Long waits on phone for help and some set up mistakes. Extra charges, and varying info given.
2019-05-01 16:56:53
Jignesh 5.0
Good product, but service is not very good. Often you are being told to wait for hours on the phone which not practical.
Pros
Good product, some add-ons are value for money but was over do for me. Overall very expensive.
Cons
Crap service.
Showing 141-145 of 365 items.
5/03/2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Spark Broadband offer Netflix bundle promotion
26/02/2017
Spark Broadband offer Netflix bundle promotion
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider.  The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
Spark Broadband Problems
30/01/2017
Spark Broadband Problems
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.  
23/09/2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
20/09/2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Spark Broadband Plans – Price rises and data increases
29/08/2016
Spark Broadband Plans – Price rises and data increases
Spark, one of the big two broadband providers in New Zealand has announced a raft of changes to its broadband plans as it responds to the changing demands of a data hungry nation that New Zealand has become.  There was a press release today that announced Spark has responded to growing demand for data by increasing broadband plan allowances by 50%... however this does also mean a change to some prices. 
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.