Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.3
Features 5.9
Value 4.4
Average from 353 reviews
Showing 141-145 of 353 items.
2019-03-29 10:28:51
Charles 3.4
Got the 100/20 fibre package from Spark, but the reality is the download speed was never better than 50MB/s, which was half of advertised and less than adequate for video calls. The connection often dropped off esp on a cloudy or rainy day. The modem came with the package was below average also in terms of performance and signal strength. I once received a bill of $900 by Spark's system error for what was supposedly a free-switch after I moved to current address. The coordination between Spark and Chorus was hopeless. Overall a rip-off for what I paid and I would not recommend Spark to anyone. ...read more
Pros
Free 3rd party subscriptions (eg lightbox) with contract. Free modem with contract. Well established online support system (eg booking a call)
Cons
Poor speed. Poor reliability. Over priced. Error-prone invoicing system. Weak modem.
2019-03-28 18:43:48
Terry Robb 7.8
Has been very reliable, however the plans aren't competitive. Lightbox is free, supposedly, however other Spark plans make it obvious that Lightbox is NOT free!
Pros
reliable
Cons
pricing is NOT competitive
2019-03-28 12:19:06
Edna 5.2
Had terrible problem on our speed, so we changed to unlimited fibre broadband but the problem got worse.
Pros
Got everything we need
Cons
Very slow
2019-03-23 15:19:40
Sick of Spark 3.4
Regular outages several times a month; clueless customers service totally not worth it. These clowns think they can deliver the World Cup - yeah right!
Pros
None
Cons
Everything
2019-03-21 07:52:49
Jevren Rivera 8.8
Everything is not to bad except for we moved house the provider can’t get connection on the location
Pros
no
Cons
no
Showing 141-145 of 353 items.
Stream live sport in NZ with Spark Sport
Mar 11, 2019
Stream Live Sport in NZ - Spark Sport Info
Have live sport at your fingertips – whether you want to stream live rugby online, or stream premier league football online. Check out this great new streaming service to watch live sports online in New Zealand. 
Email Providers NZ
Sep 11, 2017
Email Providers NZ
Looking for an email provider in NZ?  We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market.  If you need a new email address this article will help.
Sep 11, 2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
Sep 11, 2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
The Commerce Commission warns four New Zealand internet providers
Aug 13, 2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.