Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites.  Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans
Total: 5.5
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 365 reviews
Showing 136-140 of 365 items.
2019-05-31 21:20:18
Leanne Haglund 4.8
Hard to get hold of, not interested in keeping loyal client and reward them. Seems they would rather lose them. Hard to understand customer service on the ph
Pros
Netflix, spotifiy, include d
Cons
To hard to get to speak with so me, like can wait far to long
2019-05-29 17:20:16
Neil Ford 5.4
Had some struggles with account setup and ongoing generally didn't treat me well as an existing customer. Seem to spend more energy on attracting new customers
Pros
Cons
2019-05-27 15:17:34
GermanKenia 7.0
It is a really great resource!So much helpful information and handy ideas, thanks =)
2019-05-25 17:48:53
Michael Glassford 6.4
Good service but have recently dropped loyalty discounts as well as mobile package discount. No longer price competitive for unlimited fibre.
Pros
Reliability
Cons
Price, loyalty
2019-05-13 08:46:43
Tim Preece 8.2
I have had good service from Spark but their monthly charges have got too high. Slingshot will give me 6 months at half price and $24.00 a month less than Spark after that.
Pros
Good service
Cons
Become too expensive
Showing 136-140 of 365 items.
5/03/2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Spark Broadband offer Netflix bundle promotion
26/02/2017
Spark Broadband offer Netflix bundle promotion
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider.  The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
Spark Broadband Problems
30/01/2017
Spark Broadband Problems
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.  
23/09/2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
20/09/2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Spark Broadband Plans – Price rises and data increases
29/08/2016
Spark Broadband Plans – Price rises and data increases
Spark, one of the big two broadband providers in New Zealand has announced a raft of changes to its broadband plans as it responds to the changing demands of a data hungry nation that New Zealand has become.  There was a press release today that announced Spark has responded to growing demand for data by increasing broadband plan allowances by 50%... however this does also mean a change to some prices. 
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.