Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 363 reviews
Showing 121-125 of 363 items.
2019-07-25 10:33:27
Tracy Jones 6.4
Expensive mobile plans compared to others. Broadband OK but when current plan finished the best deal they would do for everything was $60 more than me switching, all they offered was $10 discount to keep me as a customer. Not great customer service!
Pros
Got a good sign up deal
Cons
Weren't interested in giving a halfway reasonable deal for 2 mobiles, broadband and home phone
2019-07-17 11:47:22
Deborah 5.8
Basically happy with service but having to be on rural broadband (yet only 400m outside of town boundry) it became very expensive compared to other providers.
Pros
Service mostly reliable
Cons
Can take a long time to book a call back. Also some buffering.
2019-07-14 20:39:11
Ralph Christophers 6.6
Came to end of our contract and without any messages bumped up the cost.They even have 30/20 internet speed as "standard"and charge to be at the market norm of 100/30.Also failed to offer us their newer plans.
Pros
Can go into a shop and talk to a person.Always had helpful/good service
Cons
As above
2019-07-12 16:32:42
Gayle Petch 3.6
Spark has been awful, can take up to a day for call back when the connection is dropping out, they always have to get a technician out I the end, and it's far too pricey
2019-07-10 12:31:13
Eric Woods 3.8
Spark is manipulative and anti-consumer. Shocking service - 2 hour wait on phone, or 1 day wait on callback, then can't understand their accent. The promotion I found on their website was wrong/out of date and the would not honour it.
The new unplan is still over priced and locks you into 12 months for NOTHING! Unplan charges the same for 60gb that others charge for unlimited data!!
Save yourself the disappointment - go elsewhere and stop feeding this dysfunctional corporate beast.
Pros
None
Cons
Called - got a 2 hr wait. Gave up, and was only then offered a callback for a day later. Call was no use. New unplan locks you into 12 months for NOTHING! The promotion I found on their website was wrong/out of date and the would not honour it. Unplan charges the same for 60gb that others charge for unlimited data!! ...read more
Showing 121-125 of 363 items.
Stream live sport in NZ with Spark Sport
11/03/2019
Stream Live Sport in NZ - Spark Sport Info
Have live sport at your fingertips – whether you want to stream live rugby online, or stream premier league football online. Check out this great new streaming service to watch live sports online in New Zealand. 
Email Providers NZ
11/09/2017
Email Providers NZ
Looking for an email provider in NZ?  We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market.  If you need a new email address this article will help.
11/09/2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
11/09/2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
The Commerce Commission warns four New Zealand internet providers
13/08/2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
15/03/2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
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Offer ends 30 September 2024.
T&Cs apply.