Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.3
Features 5.9
Value 4.4
Average from 353 reviews
Showing 116-120 of 353 items.
2019-07-08 11:13:37
Nathan Paul Griffith 7.6
The service has always worked well. Some days there is slow internet or the internet will time out, but the service has been reliable and valuable.
Pros
It has good speed, reliablilty and the comapny is well known
Cons
The price is standard and does not stand out as being a great deal.
2019-07-06 09:05:46
Graeme Parker 1.0
I would not recommend Spark to anyone.
2019-07-02 14:27:33
Chris Shinn 2.8
Internet kept dropping out and has done for months. Really annoyed at Sparks extra charge for paying by credit card, just greedy adding that!! They also charged me an "Inconvenience fee" because I was a couple of days late paying one bill. No customer good will there. Would never recommend them!!
2019-06-27 14:44:27
Hamish Shaw 5.8
expensive and slow
Pros
good app, reasonable service although always had to wait for a call back
Cons
confusing and complicated charging, including overcharging a couple of times, slow internet (even though it's fibre)
2019-06-14 09:32:20
Warren Hurley 6.2
Even though I was assured at sign-up that I could keep my non-Spark email address, the reality was different. Any time I made an unrelated change to my account (e.g. install fibre, quit my landline) my email access would disappear. I was then told it was impossible to use an email address from another ISP. After days of long phone calls the problem would eventually be escalated and resolved. The tech staff have zero empathy, only the 'customer retention' staff have that quality. But it's too late - I'm off. ...read more
Pros
100% reliable fibre
Cons
Non-Spark email not welcome. Billing account was not always delivered meaning I was often paying an overdue account.
Showing 116-120 of 353 items.
Stream live sport in NZ with Spark Sport
Mar 11, 2019
Stream Live Sport in NZ - Spark Sport Info
Have live sport at your fingertips – whether you want to stream live rugby online, or stream premier league football online. Check out this great new streaming service to watch live sports online in New Zealand. 
Email Providers NZ
Sep 11, 2017
Email Providers NZ
Looking for an email provider in NZ?  We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market.  If you need a new email address this article will help.
Sep 11, 2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
Sep 11, 2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
The Commerce Commission warns four New Zealand internet providers
Aug 13, 2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Mar 15, 2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
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3 Great Offers
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Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Neon & Amazon Prime Video for 6 months
PLUS a month’s FREE broadband
And Black Friday Exclusive $150 Credit
Ts&Cs apply
Black Friday Exclusive $69.95/m 
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Black Friday Exclusive $69.95/m
plus $50 credit and FREE modem.
Unlimited Fibre100, ADSL & ADSL.
12-month term. T&Cs apply. Exp 30/11
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply