Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites. Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 365 reviews

Showing 111-115 of 365 items.

2019-10-30 16:42:36

Ravi 6.0

Spark has fancy website and chat functions but to get a job done is a mission. it took 7 phone calls and 10 days to get my number ported to them. i had to email them twice for the free netflix and lightbox.

Pros

good automated process for ordering.

Cons

Competitors are nearly 40% cheaper. Value for money is a challenge

2019-09-13 17:47:33

Ian Db 5.6

Spark had no interest in being loyal to loyal customers.
I had been loyal to Spark / Telecom for more than 15yrs. They wouldn't give me as good a deal as a new customer would get.
So I left them!

Pros

Reliable service

Cons

Expensive

2019-09-01 10:59:04

Ian Austin 4.6

Been with Spark since Telecom. The service has never been great, always average with average support for average products

Pros

Large company confidence

Cons

Never seems to achieve customer service satisfaction in any area

2019-08-26 21:18:07

Pattabhiraman 5.0

Very slow. Very difficult to contact them

Pros

Uninterrupted service

Cons

Very hard to contact for help

2019-08-23 17:19:43

Melanie Boyd 7.0

They were a fine broadband provider but they wouldn't match slingshots deal.

Pros

Netflix Lightbox

Cons

Expensive

Showing 111-115 of 365 items.

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