Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.3
Features 5.9
Value 4.4
Average from 356 reviews
Showing 96-100 of 356 items.
2019-12-27 21:17:06
Stephanie Malcolmson 7.0
Been with Spark for years. Sadly had to leave as didn't have the best of deals for fibre. No credit offers no free months nothing. So have changed due to that.
Pros
Never dropped out. Never had any issues
Cons
Not the cheapest. No good offers
2019-12-20 16:29:18
Matt 1.0
Worst company choice you could pick, once they have your money you matter next to nothing. Not reliable like at all. Lie about things, hang up on you alot, expensive compared. No support. Honestly anyone other company at all would be better for you
Pros
No longer with them
Cons
Everything about them
2019-12-20 15:29:26
Barry 4.4
service(what service?) too expensive for pensioners.
2019-12-08 16:38:22
Caitlin White 5.4
We were happy enough with the broadband overall but it was a real hassle getting it installed. They gave us a good deal on a one year contract (6 months half price) but at the end of the one year, we were paying $105 per month which is well above the market rate. They were unwilling to give us any sort of discount, or switch us to a cheaper plan without us agreeing to be locked in for another 12 months.
2019-12-05 21:22:26
Wayne 5.0
Spark fault reset of everything needed. Because I have my own high power modem they cannot help. The help desk is a chat bot....what a pain. I had to call a tech in to fix and reset...lots of time wasted and money spent. Sorry Spark I'm gone
Pros
Cons
Poor support no care attitude.
Showing 96-100 of 356 items.
Mar 5, 2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Spark Broadband offer Netflix bundle promotion
Feb 26, 2017
Spark Broadband offer Netflix bundle promotion
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider.  The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
Spark Broadband Problems
Jan 30, 2017
Spark Broadband Problems
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.  
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Spark Broadband Plans – Price rises and data increases
Aug 29, 2016
Spark Broadband Plans – Price rises and data increases
Spark, one of the big two broadband providers in New Zealand has announced a raft of changes to its broadband plans as it responds to the changing demands of a data hungry nation that New Zealand has become.  There was a press release today that announced Spark has responded to growing demand for data by increasing broadband plan allowances by 50%... however this does also mean a change to some prices. 
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 300 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 300 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.
Join on an eligible broadband plan from $69/month. Available for Endless mobile customers when you BYO modem. Limited time only. Terms and exit fees apply.