Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 363 reviews
Showing 46-50 of 363 items.
2021-02-23 18:50:11
Daniel Brown 7.2
One of the leading providers but they charge more than the rest
2021-02-22 14:08:12
Carol Page 4.8
Sometimes difficult to get to talk someone and when changing address that doesn’t have fibre and only copper different people offer different 1 month temporary options for 1 month free and then others say no not free and we have to pay for 1 month mum plus pay for modem.
Difficult to straight answers.
Pros
App is really good to monitor monthly/ daily/ hourly usage
Cons
Bad communication
2021-01-20 14:46:38
Karene Clark 5.8
Have been with Spark for decades and was a big decision to move from them for our broadband but price wise they don't compare to what's on offer elsewhere and they don't do anything special for their loyal customers
Pros
having broadband, netflix, mobiles and landline and email all together is helpful especially only getting one bill
Cons
Spark seem pretty disinterested in loyal customers, no special deals for us.
2021-01-19 14:15:01
Dexter Loos 6.6
broadband connection was fine but price was high considering we are low users so found a cheaper deal
Pros
Cons
too expensive
2020-12-31 15:03:01
david 7.2
when ringing up to ask about how i could reduce my monthly bill with spark, i was spoken to by some guy who seemed to couldnt care less , and said i was on a good plan and if not happy i could change provider, no attempt to try to & help not a good response to a customer of well over 50 years,[telecom & spark]not a good way to keep customers or gain new ones,this will be a realy bad word of mouth response, i was very disapointed with this service, spark needs to sort its staff out
Showing 46-50 of 363 items.
5/03/2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Spark Broadband offer Netflix bundle promotion
26/02/2017
Spark Broadband offer Netflix bundle promotion
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider.  The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
Spark Broadband Problems
30/01/2017
Spark Broadband Problems
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.  
23/09/2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
20/09/2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Spark Broadband Plans – Price rises and data increases
29/08/2016
Spark Broadband Plans – Price rises and data increases
Spark, one of the big two broadband providers in New Zealand has announced a raft of changes to its broadband plans as it responds to the changing demands of a data hungry nation that New Zealand has become.  There was a press release today that announced Spark has responded to growing demand for data by increasing broadband plan allowances by 50%... however this does also mean a change to some prices. 
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only. 
T&Cs apply.
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.
Ears to a great Easter 
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
Ears to a great Easter
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
$89.95/m for 12 months, 
then standard pricing of 
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.