Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.2
Speed 5.8
Support 5.1
Features 5.7
Value 4.4
Average from 295 reviews
Showing 126-130 of 295 items.
2018-09-20 11:22:53
Raylene 6.0
Im sure there are better plans out there
Pros
Good feedback and support for any problems. By phone is slow, but online chat service is good.
Cons
Certainly not fast as advertising promised. Also advised when considering connection there would be no charge for connection, however there was.
2018-09-18 05:28:53
Susan Blyth 5.4
Unbelievably irritating. Never send me an account in 5 years. I always had to find out and then they would charge me for being late. I discussed the lack of an account with them but they insisted they were. It was not in my email or in my junk. I have had the same email account for 5 years. They are not particularly competitive and all appear to be about 16 years old and treat their customers as though we are 16 too.
2018-09-15 08:10:57
Russell McKenzie 7.6
Reliability is good. Support communication is a frustratingly lengthy process when you need it most.
Value for us older users is poor when we are paying around $85.00 per month, and mostly only use
5 - 10gb per month! It would be much fairer to have a stepped usage plan. If we were to overstep the allowance
per month on a stepped program, Spark could simply adjust the bill for that month - SIMPLE!
Pros
Reliability is close to perfect, so thank you for that!
Cons
as listed in comment panel...
2018-09-12 01:35:01
Bryan Duffin 7.8
Very hard to talk to.
Pros
Speed very good
Cons
Seems to be expensive
2018-09-11 07:06:17
A R Mitchell 4.0
Wireless Broadband
Slower than adsl, continuous dropouts, landline not always contactable
Showing 126-130 of 295 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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Jul 21, 2016
Pokemon Go: What is it and why is everyone talking about it?
The new Pokemon game that is taking New Zealand and the world by storm.  You will have had to be living in a cave (were there any Pokemon there?!!?) if you haven't picked up on the conversation around Pokemon in the last week or two...so what is Pokemon Go?  
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