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Leave a review about Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.8
Support 5.0
Features 5.7
Value 4.4
Average from 246 reviews
Showing 76-80 of 254 items.
2018-10-21 02:45:02
Peter sanders 5.0
I want to change but Spark is obstructive and is trying to charge early exit fees despite conflicting emails that say I can leave without charge - I believe Sparge is deliberately trying to keep me as a customer despite poor service - Is there a broadband/mobile ombudsperson I can approach - thanks 0274797947
2018-10-16 06:58:25
F A Crozier 3.2
Not greatly enthused by their customer service at all. We ended up with a connection we did not want due to their slow response and so bsequent crossing of emails.
Pros
Can't think of any
Cons
Bad communication
Bad customer service
Do not correct their errors
High handed methods to get what they want over what customer wans
2018-10-06 00:48:53
Peter Begg 7.2
Wireless connection
Pros
works well for my needs
Cons
If I ever want to increase capacity, difficult.
2018-10-01 03:49:27
Gilbert Rose 7.0
Generally OK
2018-09-30 22:34:45
Brent 3.4
Spark made a date for internet switchover where you have to be at home for half day then failed to show and have yet to do another appointment
Showing 76-80 of 254 items.
Aug 2, 2016
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