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Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.7
Support 5.0
Features 5.7
Value 4.4
Average from 254 reviews
Showing 71-75 of 254 items.
2018-11-06 08:30:45
Michelle Perkins 8.2
Looking for better value for money
Pros
Better value for money
Cons
Have to pay a release fee from my supplier
2018-11-06 00:39:16
Jess Shelgren 1.6
Worst service ever and the email (xtra) has no spam filters so there is no way to stop spam from infiltrating your email. I was hacked and Spark did nothing.
Service terrible, no resolution after months of issues.
Speed of internet also varies with number of people on line in the area, after school and on rainy days, it is dial up speed. Old wires, slow to provide fibre.
Pros
Brand, size, landline
Cons
Above. They do not care
2018-11-04 07:10:09
Jacobus van Staden 7.0
Have been a spark customer for roughly 10 years, happy with their service.
Pros
good customer service and track record
Cons
Becoming expensive
2018-11-01 08:41:13
Louise Moore 6.4
It is impossible to get customer service from spark.
Pros
Market leader. Phone app to manage account
Cons
Absolutely close to impossible to get through to support. Then follow up is poor. When we had a major issue, getting anyone to be proactive and own the issue took a complaint to the telecommunication disputes resolutions service. Then I had a call within an hour ...read more
2018-10-31 21:24:10
wendy 6.8
haven't had any issues apart from slow speed sometimes
Pros
Special deal
Cons
None
Showing 71-75 of 254 items.
Aug 2, 2016
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