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Leave a review about Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.7
Support 5.0
Features 5.7
Value 4.4
Average from 254 reviews
Showing 56-60 of 254 items.
2019-01-09 17:04:56
Ian Patterson 6.8
The service was fine, but they forever changed their plans and pricing, reminding me to look around.
Pros
Always up so no reliability issues.
Service was good.
Cons
Price when compared to orders.
Terrible disconnect, I gave 30 day notice, they screwed up and disconnected immediately and it's taken days to transfer the service.
2019-01-05 16:14:18
ashley 5.6
Upgraded to Fibre as part of a home bundle which includes landline & 4 x cellphones; the modem for the fibre supplied by Spark is weaker - signal does not caste widely around the dwelling like previous modem and speed not appreciably different from before upgrade. However overall price for the bundle seems fair.
Pros
One bill for all telco stuff
Cons
2 year contract
will have to purchase new modem
2018-12-11 12:49:01
Paul Voullaire 6.4
would've been happy to stay with Spark, only reason for moving is that we were shifting house and ADSL wasn't available there so had to look at another plan.
There's so many plans out there to choose from, picked a speedier plan than Spark was advertising for a little less cost.
Thanks Spark its been a blast
2018-12-09 17:15:16
Kerry Chamberlain 7.8
expensive internet
Pros
reliable
Cons
cost
2018-12-07 15:25:31
Gerd Lentze 6.2
After being a Spark Customer for nearly 30 years now, I was very disappointed when I was billed for my landline calls recently for no apparent reason and an extra charge of $5.00 was on top of that. After my query I was told that the free national landline calls were "a promotional add on" that I received at the beginning of my new contract which has now run out and the $5 was added for increased copper line maintenance cost. Fibre isn't available in my area yet. Although I knew about far more competetive deals offered by other providers I stayed loyal with Spark but am now seriously looking at other options because they seem to be very inflexible with their plans and unwilling to value me as a customer. ...read more
Pros
Reputable Company with reasonably good service
Cons
Inflexible plans and far too expensive compared to other ISP
No landline deals available at the moment
Showing 56-60 of 254 items.
Aug 2, 2016
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