Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites.  Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans
Total: 5.5
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 365 reviews
Showing 71-75 of 365 items.
2020-07-30 18:19:04
Rebecca Speden 5.8
Do not offer anything for long serving customers
Pros
Spotify
Cons
Price
2020-07-21 13:58:19
Paul Maggs 6.0
Reliable provider but Fibre 100 Unplan started off at 100 Mbs when installed and dropped to 75Mbs within a year. I was offered a faster speed if I paid for it which means my speed drop was within Sparks control to increase back up to 100 but despite numerous e-mails they would not budge.
Pros
Reliable supply, helpful on-line staff.
Cons
Speed steadily dropped after install, very hard to talk to a real person.
2020-07-16 08:26:49
Tania 3.2
Really hard to understand foreign speakers. Hung up on in mid conversation. Not relaying actual info I am paying for. Sounds bored and uninterested in helping me.
Pros
TASHA
Cons
RIPPED OFF NOBODY NEEDS A HOME PHONE NUMBER THESE DAYS SPARK !
2020-07-09 15:12:56
Nilesh 7.0
It's good but I found better for my money
2020-07-08 15:58:20
Margaret Mann 6.4
Had no connection or reliability issues, just speed was too slow, had to turn off TV Netflix (through Vodafone TV) at times to download other files on laptop whilst working from home.
Showing 71-75 of 365 items.
5/03/2017
Latest news on BroadbandCompare.co.nz 06.03.2017
Latest news on BroadbandCompare.co.nz 06.03.2017 Today we have updated plans for:
Spark Broadband offer Netflix bundle promotion
26/02/2017
Spark Broadband offer Netflix bundle promotion
Spark Broadband has signed a partnership with Netflix as they bid to become a major entertainment provider.  The telco said the exclusive deal would give Spark broadband customers a subscription to the Netflix NZ Standard plan for one year when they sign up to a 24-month Unlimited Data broadband plan.
Spark Broadband Problems
30/01/2017
Spark Broadband Problems
So it wasn’t a great Auckland Anniversary weekend for some as Spark suffered major broadband outages affecting connectivity across the country.  
23/09/2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
20/09/2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Spark Broadband Plans – Price rises and data increases
29/08/2016
Spark Broadband Plans – Price rises and data increases
Spark, one of the big two broadband providers in New Zealand has announced a raft of changes to its broadband plans as it responds to the changing demands of a data hungry nation that New Zealand has become.  There was a press release today that announced Spark has responded to growing demand for data by increasing broadband plan allowances by 50%... however this does also mean a change to some prices. 
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.