Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.5
Reliability 6.2
Speed 5.9
Support 5.2
Features 5.8
Value 4.4
Average from 305 reviews
Showing 46-50 of 305 items.
2019-12-20 16:29:18
Matt 1.0
Worst company choice you could pick, once they have your money you matter next to nothing. Not reliable like at all. Lie about things, hang up on you alot, expensive compared. No support. Honestly anyone other company at all would be better for you
Pros
No longer with them
Cons
Everything about them
2019-12-20 15:29:26
Barry 4.4
service(what service?) too expensive for pensioners.
2019-12-08 16:38:22
Caitlin White 5.4
We were happy enough with the broadband overall but it was a real hassle getting it installed. They gave us a good deal on a one year contract (6 months half price) but at the end of the one year, we were paying $105 per month which is well above the market rate. They were unwilling to give us any sort of discount, or switch us to a cheaper plan without us agreeing to be locked in for another 12 months.
2019-12-05 21:22:26
Wayne 5.0
Spark fault reset of everything needed. Because I have my own high power modem they cannot help. The help desk is a chat bot....what a pain. I had to call a tech in to fix and reset...lots of time wasted and money spent. Sorry Spark I'm gone
Pros
Cons
Poor support no care attitude.
2019-11-08 21:51:42
Margaret Gravestock 7.0
I am currently on the Spark mobile broadband because when I enquired about fibre three years ago I was told that it wouldn't be available in Te Puke in the foreseeable future. Two months later the government announced the roll out that is now taking place.
Pros
Wifi broadband is certainly an improvement over the previous copper wire telephone/broadband system.
Cons
An occasional glitch or overload of the mobile spectrum.
Showing 46-50 of 305 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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The new Pokemon game that is taking New Zealand and the world by storm.  You will have had to be living in a cave (were there any Pokemon there?!!?) if you haven't picked up on the conversation around Pokemon in the last week or two...so what is Pokemon Go?  
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