Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 71-75 of 364 items.
2020-07-21 13:58:19
Paul Maggs 6.0
Reliable provider but Fibre 100 Unplan started off at 100 Mbs when installed and dropped to 75Mbs within a year. I was offered a faster speed if I paid for it which means my speed drop was within Sparks control to increase back up to 100 but despite numerous e-mails they would not budge.
Pros
Reliable supply, helpful on-line staff.
Cons
Speed steadily dropped after install, very hard to talk to a real person.
2020-07-16 08:26:49
Tania 3.2
Really hard to understand foreign speakers. Hung up on in mid conversation. Not relaying actual info I am paying for. Sounds bored and uninterested in helping me.
Pros
TASHA
Cons
RIPPED OFF NOBODY NEEDS A HOME PHONE NUMBER THESE DAYS SPARK !
2020-07-09 15:12:56
Nilesh 7.0
It's good but I found better for my money
2020-07-08 15:58:20
Margaret Mann 6.4
Had no connection or reliability issues, just speed was too slow, had to turn off TV Netflix (through Vodafone TV) at times to download other files on laptop whilst working from home.
2020-07-05 10:37:54
Hunlon Sue 8.8
Spark is an excellent provider of UFB services. There are no complaints. I was on the 100/20 unlimited plan and had no problems with connectivity or performance. I am leaving them because they are removing Lightbox with no compensation and providing Neon at an extra cost. This arrogance doesn't fly when there are options in the market place that give us users the options to pick and choose and subscribe to services at will.
Pros
Solid performance
Cons
Large corporation mentality
Showing 71-75 of 364 items.
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VDSL broadband speed report September 2017
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13/08/2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
15/03/2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
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3 Great Offers
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Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
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