Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 71-75 of 364 items.
2020-07-21 13:58:19
Paul Maggs 6.0
Reliable provider but Fibre 100 Unplan started off at 100 Mbs when installed and dropped to 75Mbs within a year. I was offered a faster speed if I paid for it which means my speed drop was within Sparks control to increase back up to 100 but despite numerous e-mails they would not budge.
Pros
Reliable supply, helpful on-line staff.
Cons
Speed steadily dropped after install, very hard to talk to a real person.
2020-07-16 08:26:49
Tania 3.2
Really hard to understand foreign speakers. Hung up on in mid conversation. Not relaying actual info I am paying for. Sounds bored and uninterested in helping me.
Pros
TASHA
Cons
RIPPED OFF NOBODY NEEDS A HOME PHONE NUMBER THESE DAYS SPARK !
2020-07-09 15:12:56
Nilesh 7.0
It's good but I found better for my money
2020-07-08 15:58:20
Margaret Mann 6.4
Had no connection or reliability issues, just speed was too slow, had to turn off TV Netflix (through Vodafone TV) at times to download other files on laptop whilst working from home.
2020-07-05 10:37:54
Hunlon Sue 8.8
Spark is an excellent provider of UFB services. There are no complaints. I was on the 100/20 unlimited plan and had no problems with connectivity or performance. I am leaving them because they are removing Lightbox with no compensation and providing Neon at an extra cost. This arrogance doesn't fly when there are options in the market place that give us users the options to pick and choose and subscribe to services at will.
Pros
Solid performance
Cons
Large corporation mentality
Showing 71-75 of 364 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Join Contact on any energy plan and get a $300 credit when you add broadband. 
*T&Cs apply. Promo code ‘CONTACT300’.
Join Contact on any energy plan and get a $300 credit when you add broadband.
*T&Cs apply. Promo code ‘CONTACT300’.
Feeling the pinch on your wallet? Switch to Sky Broadband today and save up to $15/month!
Feeling the pinch on your wallet? Switch to Sky Broadband today and save up to $15/month!