Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.1
Speed 5.8
Support 5.1
Features 5.7
Value 4.4
Average from 289 reviews
Showing 16-20 of 289 items.
2020-03-25 09:30:26
Michael Ferry-Parker 8.2
All good just each 12 months you are free to sign up with another ISP and get the latest sharp deal. 12 months later probably do it again. They are only prepared to do deals to attract new customers and very little to retain existing ones. Commercially seems foolish to me.
Pros
Biggest player with the most resources
Cons
Web site very difficult to anything around cancelling services (not surprising)
2020-03-12 00:42:08
ANUP 7.8
Well known company.Quick service.Best customer service.
Pros
Fast installation. Good speed. Great customer service.
Cons
Expensive.
2020-03-11 09:11:17
Louise 1.0
Connected on 5/2/20 to broadband. It still does not work despite many hours on the phone to Manila call centre. Paid for Geeks on Wheels to help and called back Chorus. Seems the fault is with Spark but still no resolution 5 weeks latter. Need to change provider
2020-03-09 16:36:53
Stephen 4.0
I have been with Spark for 12 yrs in AKL and 3 yrs up in Kaitaia.I have just discovered that we are still on ADSL & feel a little pissed that they haven’t suggested or just upgraded us to VDSL so I’ll change supplier now.
2020-03-09 14:20:01
anup sebastian 7.0
Great features.
Helpful reminders for bills.
Pros
Well known brand. Great features. Bill reminders.
Cons
Difficult to get customer support via online. Expensive.
Showing 16-20 of 289 items.
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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