Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites.  Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans
Total: 5.5
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 365 reviews
Showing 31-35 of 365 items.
2021-06-22 14:11:31
james 6.6
slow to react to market place , seems the bigger you get the slower you move
Pros
online service is good
Cons
slow paced against competition
2021-06-21 14:35:36
Gary Stevens 6.0
It was fine. Sometimes slow or paused
2021-06-16 21:42:57
Gray 4.6
Good performance over several years. Decided to leave because the price goes up and the incentives are removed (Netflix, Neon) over time. Not proactive to offer better cost/performance so rang up customer service to see if there was a more competitive offer but no interest from them - only offer was to remove the landline to reduce the monthly fee Bye bye!
Pros
Reliable
Cons
Expensive
2021-06-06 13:53:55
MURRAY HOLLAND 8.0
alway s on line
Pros
reliable
Cons
not always available when roaaming
2021-06-05 14:51:41
Andrew Jackson 7.0
Never needed to contact support so no issues there, a good basic broadband provider and reliable service but a little over priced compared to other providers.
Pros
Big company, reliable service
Cons
Outage notifications definitely need to be improved (at least admitted to would be a start). More competitive pricing would have kept me.
Showing 31-35 of 365 items.
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ADSL broadband speed report September 2017
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VDSL broadband speed report September 2017
11/09/2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
The Commerce Commission warns four New Zealand internet providers
13/08/2017
The Commerce Commission warns four New Zealand internet providers
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
15/03/2017
Fixed Wireless Broadband versus Fixed Line Broadband (ADSL, VDSL, Cable or Fibre)
Internet providers in New Zealand offer different connection options to broadband subscribers.  These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.