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Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.4
Reliability 6.0
Speed 5.8
Support 5.0
Features 5.7
Value 4.4
Average from 264 reviews
Showing 6-10 of 264 items.
2019-12-20 15:29:26
Barry 4.4
service(what service?) too expensive for pensioners.
2019-12-08 16:38:22
Caitlin White 5.4
We were happy enough with the broadband overall but it was a real hassle getting it installed. They gave us a good deal on a one year contract (6 months half price) but at the end of the one year, we were paying $105 per month which is well above the market rate. They were unwilling to give us any sort of discount, or switch us to a cheaper plan without us agreeing to be locked in for another 12 months.
2019-12-05 21:22:26
Wayne 5.0
Spark fault reset of everything needed. Because I have my own high power modem they cannot help. The help desk is a chat bot....what a pain. I had to call a tech in to fix and reset...lots of time wasted and money spent. Sorry Spark I'm gone
Pros
Cons
Poor support no care attitude.
2019-11-08 21:51:42
Margaret Gravestock 7.0
I am currently on the Spark mobile broadband because when I enquired about fibre three years ago I was told that it wouldn't be available in Te Puke in the foreseeable future. Two months later the government announced the roll out that is now taking place.
Pros
Wifi broadband is certainly an improvement over the previous copper wire telephone/broadband system.
Cons
An occasional glitch or overload of the mobile spectrum.
2019-10-30 16:42:36
Ravi 6.0
Spark has fancy website and chat functions but to get a job done is a mission. it took 7 phone calls and 10 days to get my number ported to them. i had to email them twice for the free netflix and lightbox.
Pros
good automated process for ordering.
Cons
Competitors are nearly 40% cheaper. Value for money is a challenge
Showing 6-10 of 264 items.
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