Average from 201 reviews
Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.
It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.
Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same? According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.
Looking for a VDSL connection? Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money. Read all about the performance of VDSL internet providers in NZ.
News just breaking in the broadband world that four companies have received warnings from the Commerce Commission as they are considered to have breached the Fair Trading Act.
Internet providers in New Zealand offer different connection options to broadband subscribers. These different broadband options are ADSL, VDSL, Cable, Fibre, and now Fixed Wireless.
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Average from 201 reviews
Deep1st February 2017
Spark provide the most disgusting internet service in Auckland, am totally tired with their service. I am using the spark broadband from the last 1 year, before it was good but right now it's so terrified. So am just going to stop that asap.......
Jay9th January 2017
Poor service. This appears to be a regular theme with Spark. Never got connected (after months of waiting). When I complained, Spark suggested I speak with the cancellation team.
Customer service is incredibly poor. Modems are cheap and nasty.
Craig Duckett19th December 2016
Have been with Spark for over 3 years now and have had no problems what so ever, they were very accommodating when we moved house and with organising ADSL while we waited for Fibre.
Great discounts when bundling mobile with broadband. Fast speeds what never slow and very reliable.
Maybe not the cheapest but the quality of service and product I have received out ways this.
Max10th December 2016
Fix u internet i cant even watch a youtube video when no one is on the internet thats bullshit
Oralee28th November 2016
Given them another chance but still crap
Free cheap, crappy modem - we're on our 2nd one
Unreliable vdsl - connection drops off regularly, speed slow & variable daily/ weekly, hate speaking with customer who are a million miles away
Kit Carter16th November 2016
OK speed, OK reliability, incredibly poor support. Need to spend some of their massive profits on NZ based customer service.
Stable, reasonably consistent speeds.
Cut off my phone for a week during install. Be prepared to wait, and wait... and wait for service calls.
Blair Crosbie15th November 2016
Would have given a lower rating but system only goes as low as one.
Desperately needs some pros to replace the amateurs.
They all work for Spark.
Ian Hammond15th November 2016
We been with NZ Post Office/Telecom/Spark for over 45 years.
The last 5 monthly bills have all had a massive error.
They charging us for 100/30 & 200/30 at same time.
Each month we ring up and tell them and they correct it, but for 5 months
Speed pretty good I average 96/30
Cant sort their sodden billing out
John15th November 2016
Not very competitive on price, until you threaten to switch to another ISP, then price reductions are suddenly offered
Probably the best for speed on ADSL(can't get VDSL & no fibre till 2018 here in Te Atatu)
Terrible customer wait times to get through to them if u are having speed or connection issues (always in the wet winter months with copper lines)
Anton12th November 2016
Average quality provider. Sometimes there are failures in connection and support can not resolve it quickly
Free router and availability
Support service and malfunctioning