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Slingshot

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Slingshot
5.8

total

  • Reliability 6.4

  • Speed 5.8

  • Support 5.3

  • Features 5.8

  • Value 5.7

Average from 69 reviews

Broadband Compare People's Choice Award WinnerConsumer NZ Broadband Provider of the Year Winner

Best Bundled Plan Winner

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.

Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.

The type of Slingshot broadband connection you can get depends on your address and area.  Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

Slingshot
5.8

total

  • Reliability 6.4

  • Speed 5.8

  • Support 5.3

  • Features 5.8

  • Value 5.7

Average from 69 reviews

Greg17th February 2018

6.2
Reliability
8
Speed
7
Support
4
Features
5
Value
7

Middle of the road provider

Pros:

Connection has been solid since joining them

Cons:

Modem they supply is the worst in the market

Jess13th February 2018

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

Worst company I have ever dealt with for ANYTHING

Milo6th February 2018

5.0
Reliability
6
Speed
8
Support
1
Features
5
Value
5

It is good till you have any issue.

Pros:

The speed is fine. I was on world net before SlingShot. Since I switched to Slingshot the downloading speed got extremely improved. I would say 5 times faster. The plan I had with SlingShot was even slower speed one and it was a lot faster than world-net one. ...read more

Cons:

Customer service ruined everything. Their reps had to go back to manager all the time. Which means I am waiting till they get the answer from someone. Also when I talk to manager they don't have answer and switch me to someone without any solution.

They also have connection issues time by time.
...read more

Nick Wilde4th February 2018

9.8
Reliability
10
Speed
9
Support
10
Features
10
Value
10

Great service. Bend over backwards to help.

Pros:

Can email or phone them. They get back to you really quickly. When our VDSL modem played up, they couriered a new model within days.
Billing simple and efficient.

Cons:

None. I will upgrade to fibre with them.

Craig4th February 2018

6.8
Reliability
9
Speed
9
Support
3
Features
7
Value
6

Lost us as a customer because they would not answer phone & emails regarding upgrading to unlimited broadband at a competitive rate.
Appears they would rather give a discounted rate to new customers than retain existing customers (4 years).

Pros:

Once connected very good reliability and speed.

Cons:

Took a year to get Fibre broadband - no doubt Chorus was the problem.
Took 4 routers before we were able to get a working landline phone connection - poor problem assessment by Slingshot and lack of knowledge by Chorus.

Jenna 17th January 2018

6.0
Reliability
6
Speed
5
Support
7
Features
5
Value
7

Overall pretty good experience.

Pros:

No major issues once up and running, helpful on the phone.

Cons:

Sent incorrect type of modem initially, quickly sent correct one but still delays setting up. Dropped out at busy times.

LN4th January 2018

8.0
Reliability
9
Speed
8
Support
6
Features
8
Value
9

English not always a first language with support staff so communication not always clear but seem technically competent. Maybe a crash course in Kiwi-isms could be developed

Pros:

Cheap, fast (enough for browsing / video, no idea about gaming)

Cons:

Few teething issues with setup, particuarly regarding the VOIP line

Wayne Robson23rd December 2017

7.0
Reliability
6
Speed
6
Support
8
Features
7
Value
8

Periodically is slowed down. By comparison with my overseas experience, so-called Ultra Fast does not even come close to what I have experienced.

Pros:

Good after-sales service, and good attention to issues.

Cons:

Intermittent speed, and does met my expectations os "Ultra fast".

Lily15th December 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Nice recommendation.

Letitia Weston 28th November 2017

4.0
Reliability
5
Speed
1
Support
7
Features
5
Value
2

Signed up to get fibre installed through them and noticed no difference to our internet speed. Had lots of issues with internet not working properly.

Cons:

They were reasonably organised about getting it installed for us promptly.

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