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Leave a review of PrimoWireless

Reliability
7
Speed
7
Support
7
Features
7
Value
7

PrimoWireless

`Best Rural Service Provider 2018

PrimoWireless is bringing Ultrafast broadband services to Taranaki businesses, homes, farms and schools, so you can work, play and do more at the same time. What sets PrimoWireless apart from the other Telcos is that we're 100% Taranaki owned and operated, and it has a team who cares about making sure you get the best broadband solutions for your home or business.

Why you should connect with PrimoWireless...

 - PrimoWireless has its own local wireless network which delivers broadband speeds like no other.

 - PrimoWireless can provide you with the right broadband solutions for your home and/or business needs.

 - Its broadband services are more reliable - its ultrafast broadband is backed up by own local ultrafast wireless network. This redundancy feature is highly recommended for businesses as it reduces your risk of downtime and lost productivity.

 - PrimoWireless can set up multiple connections for offices at different sites. Its broadband will help to improve connectivity between sites and staff who work from home.

 - PrimoWireless's local team will give you free technical phone support and fantastic customer service. 

How it all started...

PrimoWireless was established in 2006 to provide wireless broadband services to remote Taranaki communities.  It now provides both wireless and ultrafast broadband services (UFB) to thousands of business and rural customers in Taranaki.

Initially PrimoWireless was developed as a solution to help rural Taranaki people and businesses who struggled to get access to fast broadband services. Knowing that wireless is the fastest broadband technology available to the rural community, IT specialist and managing director Matthew Harrison, set about building PrimoWireless' network from the ground up. As a result, PrimoWireless' customers are now enjoying the full benefits of connecting to Taranaki's only locally owned and operated Ultrafast wireless network.

Since incorporating the business in 2007 PrimoWireless has been growing rapidly which is down to its superior high speed broadband solutions, the high level of customer service PrimoWireless provide and the drive of the people behind the business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 9.3
Reliability 9.5
Speed 9.4
Support 9.4
Features 9.3
Value 9.1
Average from 33 reviews
Showing 21-25 of 33 items.
2017-09-21 07:40:57
Megan Brocklehurst 10.0
Having Primowireless has honesty changed our families lives, after living with overpriced satellite broadband thinking that was our only option we were ecstatic when we were able to install our own receiver, because of Primowireless' mission to get the country folk connected with realistic data packages
Pros
Friendly local staff on the end of the email or phone.
Primowireless supports their community that support them.
Unlimited internet after midnight, which is fantastic for device updates (phones, tablets & xbox)
Affordable overage packages.
Cons
Data Caps, yes we could go unlimited but it is not affordable, and our kids need to know limits of data using.
2017-07-25 13:38:50
Anaru 3.4
Had problems with connection and speed when we first started, contacted for help but no reply (for a month). Finally resolved satisfactorily.
Unsatisfied with change from wireless to RBI when moved house in regards to contract terms and new fees but no attempt from Primo Wireless to rectify.
READ THEIR Ts &Cs CAREFULLY BEFORE COMMITTING (especially contract terms as the 24 months relate to the product not with the company as expected).
Pros
Good service when installing.
Good speeds on wireless when it works.
Cons
Very expensive to set up and monthly charges in comparison to other companies.
Very difficult to resolve problems (in breach of their Ts &Cs [clauses 4.1 and 20]). Despite advertising their "niceness" they are not interested in the customer but rather their profits. ...read more
2017-07-12 12:20:08
Linda Flay 10.0
Very supportive in the community.
Pros
no
Cons
no
2017-07-12 11:52:14
Andrew 10.0
Great support from a local team. Knowledgeable and easy to understand.
Primo really looks after the community too which is a real bonus.
I was initially a wee bit sceptical in the early days but the wireless connection was way faster and more reliable compared to ADSL. Primo upgraded my speed for free as time went on which made it even better. Great pings and both speed test and real world upload and download speeds.
I have heard of other customers who primo have contacted them to fix an emerging fault they didn't even know they had.
VoIP is great and cheap!
I know of a lot of people who wouldn't have access to the net if primo didn't exist too
...read more
Pros
All round good product, service and team
Cons
None that I know of
2017-07-12 11:47:45
Nathan 9.4
Good all round company to deal with fast help desk
Pros
no
Cons
no
Showing 21-25 of 33 items.
Nov 22, 2016
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