Leave a review of Orcon

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Orcon's aim is to bring Best Quality Internet to Kiwis. They want to offer the world's smoothest broadband experience in New Zealand.

Orcon knows innovation is a key to this so constantly push the limits to deliver the newest and greatest solutions to Kiwis. They were first to unbundle the local loop, been ahead of others with Ultra-Fast Broadband and let New Zealanders do more with their unlimited broadband.

They are always fighting to do better and they are proud of their ability to innovate. Their team is filled with amazing people who are knowledgeable and helpful and, basically, just love the Internet. They are small enough company to care and big enough to make a difference.

Orcon is all about the internet and their network is optimised for fibre. That means tonnes of data, plenty of bandwidth, smart data caching technology, and low lag time. They love fast fibre, and that is why they would not dream of doing anything to slow you down like throttling or traffic managing.

They have scrapped data caps and all the plans are now unlimited. They just do not make sense in a world of fibre and 4K Netflix. They want to offer New Zealanders the best broadband possible – and innovation is the way they drive this.

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of their internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

COMPARE THEIR PLANS
Total: 5.6
Reliability 5.8
Speed 6.0
Support 5.0
Features 5.6
Value 5.2
Average from 190 reviews
Showing 11-15 of 190 items.
2021-09-21 17:38:29
Graeme Marr 3.8
I'm on fibre and Orcon speed was 30/10 for $88.95 with land phone
Pros
NZ help line
Cons
slow speed
2021-09-15 14:08:13
Harriet J Porter 2.2
Sudden reduction in speed down to around 1-2 MBPS download (yes 1-2!) We spent months working with Orcon to try to solve this issue, but they couldn't resolve it so we gave up and left. Waiting times for the tech team were usually quite long. The team was friendly and tried to be helpful, but they were unable to solve the problem. The accounts team never replied to my email requested for refunds.
2021-09-02 10:44:34
Turuhira Hefa 4.4
Difficult to get a hold of. Expensive connection for the same type (or worse) service received with a more affordable company. Definitely not worth the money.
Pros
When the wifi connection is going... it's great!
Cons
When there's no wifi connection it takes an hour for them to fix aspects on THEIR end. (Most of it you spend on hold WAITING for them to answer the phone!)
2021-09-02 06:28:23
Dahna Jeffares-Bozinovitch 1.4
First year was fine, but after we moved, nothing but issues. Gave a discount to retain us but for first 4 months was overcharged and had to start the lengthy process to get it credited every month. Final month of discount they turned around and said I wasn't eligible and owed more. Oh and landline frequently doesn't work, lots of buffering and devices' connection drops regularly
Pros
Cons
Speed, connection, communication
2021-08-31 13:30:38
Chris 3.8
They don't care of you've been a customer for over 5 years, they'll make you pay out the minimum 30 days notice period in full, despite also charging someone else for providing service to the same address for that period.
Pros
no
Cons
no
Showing 11-15 of 190 items.
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Switch to Sky Broadband Today!
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Switch to Sky Broadband Today!
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T&Cs apply.
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T&Cs apply.