Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.0
Reliability 8.2
Speed 7.9
Support 8.3
Features 7.7
Value 8.0
Average from 233 reviews
Showing 26-30 of 233 items.
2022-04-20 20:38:09
Jess 9.4
I signed up with now about 2 years ago. And I'll never go with another provider again! This is by far the best Internet. And they answer you're phone calls fast, are more than willing to go out of their way to help.
2022-04-14 10:42:59
Amy Russell 10.0
The thing that sets NOW apart for me is the accessible and friendly service. Whether live chat, phone or email, you get someone local and knowledgeable, and they respond fast. This is SO DIFFERENT to other ISP providers I've used. I really hope they branch out into mobile data, and I can say goodbye to the bad old days forever.
Pros
Great friendly local service
Cons
(Can't think of any)
2022-04-10 09:47:31
Rubin Smith 1.6
*read this*
1. Customer service is useless
2. They expect you to have wired internet not wife for speeds
3. Modem supplied barely got 400mb at best but drops out daily to less than 5mb.
4. Senior or tech people do not call you back
5. They dont report there failures and so keep getting awards.

Pros
Nothing
Cons
Once you sign. Expect the first line IT support of. Turn off and on
2022-04-08 17:17:53
Courtney 7.8
Great service and value for money
Pros
no
Cons
no
2022-04-07 09:18:48
Neeraj 8.4
Super speedy on the 99$ plan. Excellent customer service. Great journey with NOW!
Showing 26-30 of 233 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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Hyperfibre
A new era of speed. Revolutionise the way you work, play and innovate online.
Only available in Hyperfibre areas. 
T&Cs and fees apply.
Hyperfibre
A new era of speed. Revolutionise the way you work, play and innovate online.
Only available in Hyperfibre areas.
T&Cs and fees apply.
Fast & Easy broadband 
Along with amazing support. 
Get data for a fair price now.
Fast & Easy broadband
Along with amazing support.
Get data for a fair price now.
Experience broadband 
made for entertainment. 
T&Cs apply.
Experience broadband
made for entertainment.
T&Cs apply.