Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 482 reviews
Showing 81-85 of 482 items.
2023-08-01 12:28:17
Peter 9.2
I really like the fact i can talk to someone quickly to resolve my problem and both times i contacted these guys they have been there. Your team stand out from the crowd of other service providers so please don't change your culture and thanks again for valuing me as a customer!
Pros
Brilliant customer support
Cons
Sorry i cant think of one
2023-07-31 14:37:01
TJ 8.8
Considered switching to Spark but they have an offshore call center who were completely useless. NOW have local people, quick to respond and efficient at making it happen.
Pros
Service wins!
Cons
It would be nice if they could remind you when your annual contrcat is expiring to ensure you don't get automatically moved onto a higher rate.
2023-07-28 09:52:21
Roy Boston 8.6
Excellent service with a great call centre that responds rapidly, provides excellent advice and does what it says it will do, on time and without fuss.
Pros
Cons
None so far
2023-07-27 10:59:38
Ashleigh Bryant 10.0
Awesome customer service
Quick set up not too tricky
Sent instructions with photos aswell as talking to me over phone
Connection speed is good
No lagging devices
Good marketing initiative with the 6month discount wen signing up to 12 month contract
Great
2023-07-26 10:03:17
Jamie 9.0
We recently swapped to NOW after a bit of a lack of support from a previous provider. The transition was amazingly simple and given I am not at all technically minded, I certainly appreciated the extremely patient and helpful technician who was able to talk me through getting connected. As soon as we were up and running, I was able to reconnect everything to the new modem with unexpected ease! Cant rate them high enough!
Pros
Well, apart from the pricing, having a LOCAL support team was amazing for us as we switched over.
Cons
Haven't found anything negative about the whole experience - I will certainly be recommending!
Showing 81-85 of 482 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
23/09/2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
20/09/2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
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