Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.0
Reliability 8.2
Speed 7.9
Support 8.3
Features 7.7
Value 8.0
Average from 233 reviews
Showing 36-40 of 233 items.
2022-03-28 11:42:16
David Nicholas 8.4
I have been with this company at least 10 years I love the personal service I like old school service they go the extra mile and I love the fact I can call in and get face to face I’m technically challenged in this day an age but they make it so much easier we’ll done
2022-03-27 13:57:26
Michelle 7.8
Great customer service. Would recommend
2022-03-24 12:44:43
Ro Ku 1.0
**READ THIS**
Do yourself a favour and don't sign-up with this company. Deals may sound good on paper and awards may lure you but BEWARE you'll get deceived. The internet keeps dropping, the speeds are not what is advertised and the support line staff are rude. Plus after contracts over if you don't inform them of switching to another provider, they'll ruthlessly keep charging month after month fees even if you don't receive their internet service.
Pros
Not applicable
Cons
Fraud company
2022-03-18 21:18:26
Mani 3.6
Right

Well you pay for 900mb and you only get 200mb. Then its not even a steady 200mb it drops to practically nothing and everytime i call them. We go through the basic stuff and then they say they will get back to you. Nothing

I spent an entire week at different times of the day taking screen shots of recommended speed test sites by them and i went and got 3 different wifi 6 engaged modems and after all this.

They tell me they cannot see anything wrong.

I had them on the phone screenshot plugged in and wired.

Tried for hours trying to get assistance and no manager or tl would ever get back to me after cs advised they would.

Honestly. Cannot wait to leave them and once i do. Off to umbudsman for service providers to seek reparation
...read more
Pros
Price at the time.. maybe 3 csa was good or seemed good but then never got back to me
Cons
Speed. Connection. Pay for 900mb. Fluctuating from 5mb to 4/500mb. Dropping out random times.
2022-03-17 17:14:01
Alison 7.0
Long time customer. Still getting the quick responses and get to speak with a real person.
Pros
feels like personal service
Cons
non at this stage!
Showing 36-40 of 233 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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Hyperfibre
A new era of speed. Revolutionise the way you work, play and innovate online.
Only available in Hyperfibre areas. 
T&Cs and fees apply.
Hyperfibre
A new era of speed. Revolutionise the way you work, play and innovate online.
Only available in Hyperfibre areas.
T&Cs and fees apply.
Fast & Easy broadband 
Along with amazing support. 
Get data for a fair price now.
Fast & Easy broadband
Along with amazing support.
Get data for a fair price now.
Experience broadband 
made for entertainment. 
T&Cs apply.
Experience broadband
made for entertainment.
T&Cs apply.