Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.0
Reliability 8.2
Speed 7.9
Support 8.3
Features 7.7
Value 8.0
Average from 233 reviews
Showing 41-45 of 233 items.
2022-03-15 15:42:30
Jodi 8.8
Very quick technical assistance over the phone . Nice to speak to someone who is easy to understand and explains things in basic terms :)
Pros
no
Cons
no
2022-03-07 16:45:29
Louise Foote Cape Physio Napier 8.6
NOW always give a fantastic service. They listen and they do what they promise and they dont take weeks to do it. Thanks NOW
2022-03-04 14:41:03
miriama hutana 9.0
I had a problem with land line messaging and Rob was great, solved the problem very quickly and efficiently. I mentioned an account problem and he referred me to that department as well.
Pros
Helpful and efficient.
Cons
Accounts not always up to date, but resolved after a conversation with personnel in that department.
2022-03-04 10:42:18
Paul 10.0
The best service and communication we have ever had with a company. So nice to speak to someone who can actually give you a answer to a question!!!
Pros
no
Cons
no
2022-03-03 12:50:46
Lizzy 8.4
We just switched - to Fibre - staying with NOW, and were most impressed by the quick and efficient responses by all parties. The actual connection was completed in one day.
Showing 41-45 of 233 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Exclusive Deal
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro! 
T&C's apply
Get rid of dead spots with an in-home
Mesh system: $1 p/mth on Fibre Pro!
T&C's apply
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.
Exclusive Offer
Unlimited Fibre 300 - ONLY $57.95/mth
Orbi Wi-Fi 6 router $5/m rental or BYO
Plus great bundle discounts!
T&C's apply.