Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised Now techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - Now strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.0
Reliability 8.2
Speed 7.9
Support 8.3
Features 7.7
Value 8.0
Average from 233 reviews
Showing 1-5 of 233 items.
2022-06-14 19:34:56
Dave 9.0
Recently just switched to NOW.
This was very easy & setup/follow up was excellent.
I should have done this sooner.
Pros
Excellent and Friendly customer service.
Cons
They played the same song in a loop while waiting for customer service to answer.
2022-06-04 11:27:44
Garth 9.4
Our experiences with NOW have been great. The service is fantastic. Quick, but most importantly they always seem to be friendly and get the job done.
Pros
Friendly and do what they say.
Cons
Hmmmm, Nope.
2022-06-02 16:21:38
Manzini 1.2
Been with them a year. They never told me my bill was increasing on the end date. Offered poor solutions to inconsistent speeds.
Pros
Customer Service is friendly
Cons
Technical Support is useless and escalation go no where.
2022-05-31 22:56:53
Mike smith 3.6
I wouldn't trust them!
The quality is shocking and speeds very inconsistent
Pros
Customer Service
Cons
Technical Support
2022-05-28 14:57:59
Gaye 10.0
As a new customer, it would have paid me to move to NOW years ago. I like that it is a homegrown Kiwi company too!
Showing 1-5 of 233 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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3 Great Offers
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EXCLUSIVE OFFER
Broadband with a helping hand
12m term then standard pricing of $85/m applies.
T&Cs apply. Exp 30/8/2022
EXCLUSIVE OFFER
Broadband with a helping hand
12m term then standard pricing of $85/m applies.
T&Cs apply. Exp 30/8/2022
Exclusive Deal - IT'S BACK!
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Exclusive Deal - IT'S BACK!
Unlimited broadband from $65/m
Plus 6 mths FREE Prime Video and Neon
Limited time only. T&Cs apply
Experience broadband 
made for entertainment. 
T&Cs apply.
Experience broadband
made for entertainment.
T&Cs apply.