Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 556 reviews

Showing 86-90 of 556 items.

2024-01-28 17:44:19

Liz Yeats 7.0

Always had very nice and helpful people to explain contracts to me as a pensioner

Pros

Talking to people for help

Cons

2024-01-27 10:47:18

Jurgen Giess 10.0

To us, NOW is like a piece of gold amongst a pile of ISP rubbish. Always available to help solve a problem at our end, even after hours. Their professional operators are friendly. They have much patience with us less-computer-savvy people and best of all, speak without a hard-to-understand foreign accent.

Pros

Best and fastest local ISP to deal with, especially when one is in panic mode.

Cons

Have not experienced any.

2024-01-27 10:31:06

Robin 8.8

I recently joined Now and from the start they have been really great to deal with and there internet speed and reliability has been excellent. I changed from another big name supplier and the big name was a comparative shocker. Now is really great.

Pros

They are relatively easy to chat with. Wait 5 minutes. There people are trained and help straight away.

Cons

None so far

2024-01-26 19:43:36

Mohamed 8.4

Fast and easier than other service

2024-01-19 12:02:01

Noel 8.2

Now has finally fixed my problem.I can onley hope it stays fixed. if it does I will stay with Now as you can contact them

Pros

Easy to reach great to talk to

Cons

I paid for 300 100. for 10 months I was on 68 /72 after many calls over 10months I have finally got 300 100 just wish thay had fixed it sooner

Showing 86-90 of 556 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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