Leave a review of Contact Energy Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Contact Energy Broadband

Contact Energy now offer Broadband. You can sign up to Contact Energy unlimited broadband service if you have your residential electricity account with Contact Energy at the same address – this means everything is wrapped up together with the convenience of one bill and one number to call. Easy as! This includes single energy, distributed generation or DualEnergy (excl. LPG).

Contact Energy are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We are integral to our customers' lives – and our customers are integral to us. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.  Compare Contact Energy Broadband prices and Contact Energy Broadband deals at Broadband Compare.

** NOTE: The above information has been provided by the «Contact Energy» or reproduced from their website **

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Total: 4.8
Reliability 4.7
Speed 4.8
Support 4.4
Features 4.7
Value 5.5
Average from 56 reviews
Showing 26-30 of 56 items.
2021-02-17 07:51:25
Dave Graham 4.2
During most recent outage (there have been several) I spent 45 minutes n hold, listening to a message saying our customer service is from 7am to 7pm. Finally connected at 18.20 and get told that the broadband support finishes at 6 pm. What's with that? No info on why there was an outage or how long it would take to get back. I'm off to somewhere that actually has customer service.
Pros
None. They offer nothing extra.
Cons
Absolutely terrible customer service
2021-02-06 18:07:31
Manish Chebbi 7.6
Wasn’t able to get the right discount from 2degrees so switched to contact
Pros
Energy and broadband in one place
Cons
Donno yet
2021-01-30 22:26:15
Peggy Burrows 7.0
Great assistance. Very quick and convenient. Two week delay in change if provider creates anxiety in case it doesn’t work.
Pros
Quick
Cons
Might not work
2021-01-27 17:54:48
Fiona Brunton 1.8
Absolutely rubbish, have had more issues with them than positive aspects. Internet is SO slow (if working at all) and their customer service is shocking. Do not recommend at all
Pros
Cheap?
Cons
Slow, poor customer service, not working half the time,
2021-01-20 11:55:07
Julie 3.4
Good value broadband when bundled with electricity, and even better with gas added on. A modem is even provided for free. However, I found the speed and reliability to be volatile, especially on bad weather days. When this happens, it's impossible to get a customer service rep on the phone to address it.
Showing 26-30 of 56 items.
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.