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2degrees Broadband

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2degrees Broadband
6.5

total

  • Realiability 7.4

  • Speed 6.4

  • Support 6.5

  • Features 6.1

  • Value 6.0

Average from 14 reviews

2degrees broadband is one of the major broadband providers in New Zealand. If you are looking to compare 2degrees broadband plans then Broadband Compare is the place to do it.

2degrees only have a couple of 2degrees broadband plans to choose from as they say that they like to be simple with what they describe as two great value 2 degrees broadband plans.

2degrees give you the best broadband connection that is available at your home, so that could be 2degrees fibre, 2degrees VDSL or 2degrees ADSL. 

2degrees also have the option of a landline and have their customer service based in New Zealand and available 24/7 for any 2degrees broadband problems you may encounter.

2degrees often offer 2degrees promo codes or 2degreees special offers for new customers so be sure to compare all 2degrees broadband plans on Broadband Compare to find the best 2degrees broadband deal available.

2degrees Broadband
6.5

total

  • Realiability 7.4

  • Speed 6.4

  • Support 6.5

  • Features 6.1

  • Value 6.0

Average from 14 reviews

Catherine13th June 2017

6.6
Realiability
6
Speed
7
Support
8
Features
6
Value
6

Ive been with 2 degrees a long time. trustworthy but the broadband providers communication has not been anywhere ner as speedy as the ph providers. Heaps bettr than vodaphone though. I needed a support group after them. Vodaphone was absolutely terrible at service and communication Sometimes I would wait >2 hours.

Pros:

Good support when you finally get a real person on the line.

Cons:

Seem to be loosing the personal touch with the bradband provider.

GlenMorgan28th May 2017

5.0
Realiability
8
Speed
4
Support
4
Features
5
Value
4

Sure you can connect to their hub from your house at the indicated contract speed. However, you are traffic shaped to hell after that. Over the past 6 months I have recorded a 70% drop in speed to a client server (NZ) I connect to from home was at 11mbps now at 3mbps. When connecting from other source i.e. non traffic shaped it's 14mbps. Seriously considering after 4 years with 2degrees to move to another provider.

Pros:

Phone Cell and Internet in one account.
Reliable delivery of data service.

Cons:

Tech support really does not give a damn about declining speed beyond their hub. I.e. traffic shaping you.

Chris 6th May 2017

5.0
Realiability
5
Speed
4
Support
5
Features
6
Value
5

Joined Snap before 2 degrees bought them, since then it's been all down hill. Wish this purchase had never happened!

Pros:

They don't pester you with emails about promo's etc.

Cons:

You NEVER hear from them. You have to do all the communication. My speeds have dropped by 40% over past 2 years (2 Degs aren't concerned about this)

Iain Lynn5th April 2017

8.4
Realiability
9
Speed
9
Support
9
Features
8
Value
7

Snap was better to deal with but 2 degrees good

Patrick dault11th March 2017

3.8
Realiability
7
Speed
7
Support
1
Features
2
Value
2

The internet connection has been pretty reliable. Good connection speed and stable. Sometime a bit sluggish with Xbox network or other gsming networks

Pros:

Stable connection
Not sped fluctuations

Cons:

Terrible service.
They never call you back even when they promise they will (they promised us 8 times they would call us back but never did)
You can't get service to access router settings to change passwords.
Then they held us by the fact we had signed s contract
Amongst the worse customer service experience you can have.
Do yourself a favour, pay more but go with somebody else.
...read more

L.K.S.26th February 2017

7.6
Realiability
10
Speed
8
Support
9
Features
6
Value
5

Price just keeps going up and up for the same contract. Started out as $60/month.. now $75.75. That's over 25% increase.. Too much for my budget.

JC25th February 2017

8.6
Realiability
9
Speed
9
Support
8
Features
8
Value
9

Speed is fairly consistent...I am reliably connected also. Price is good too, when combined with my 2Degrees mobile account.

Pros:

Good price, and a largely NZ-owned company

Cons:

My speed is fairly consistent, but some busy times push speed back

WAYNE25th February 2017

2.2
Realiability
2
Speed
3
Support
2
Features
3
Value
1

Contacted these guys many times with no real results, didn't seem to be bothered blamed everything else they could rather than trying to help

Pros:

none

Cons:

see above

Sheryl Counsell23rd February 2017

10.0
Realiability
10
Speed
10
Support
10
Features
10
Value
10

Initial Connection didn't work, they were out the next day and made two trips to ensure we were operational. Great service, no problems with the connection speed. Moved to a rural area to new house, no cabling being put in, so they connected my property in Christchurch within a day. You rock! 2 Degrees!

Allen Funnell14th February 2017

9.2
Realiability
9
Speed
9
Support
9
Features
9
Value
10

In my opinion 2Degrees just doesn't measure up.

Shown 10 reviews (1-10) out of 14 reviews
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