Leave a review of Skinny

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Skinny’s whole reason for being is to strip everything back, so you only pay for stuff you actually want at super low prices. It’s based on a model called common sense. Skinny broadband only does award winning mobile and broadband, and it’s all prepay.

Skinny Mobile is a division of Spark New Zealand Trading Limited, and Skinny happily uses Spark's 4G network.

Do I need to use the Skinny router (modem)?
Yes, you do but if you sign up on their 12-month term contract plan, you will get HG659 modem for free. If you prefer to keep things simple and stay out of contracts then you will need to buy it for $99. This router has been configured and works right out of the box with a very simple setup to make things super easy. You cannot bring your own modem to connect to them.

Is it really unlimited?
Correct, their Unlimited Broadband is a fixed-line connection (as opposed to the 4G wireless broadband), which means you can stream all the movies you want and not worry about your data. There is no data limits or caps!

Is Skinny Unlimited Broadband available everywhere?
Anyone who can get a fixed-line internet connection in New Zealand can get ADSL or VDSL plans. You can also get fibre connections in the main centres, including Auckland, Wellington, Hamilton, Tauranga, Palmerston North, Whanganui, Christchurch, Dunedin and many others.

How fast is the connection?
After you enter your address in the address checker, we will show you the best connection type available at your property. Their base plans are the same price, no matter what type of connection you can get, and your speed will totally depend on the connection type. With standard (VDSL or ADSL) connection your maximum speed will be around 10 to 50Mbps (average throughout New Zealand). If fibre is already installed in your house or your address is fibre ready, you will be able to get speed up to 900Mbps. As soon as fibre becomes available at your street, just get in touch with them and they will look at upgrading your connection to fibre.

What about contract?
It is up to you. If you do not want a contract then just pay upfront for the router ($99) and connection fee ($49). They have introduced their first ever 12-month plan as a way to offer an option to cover the initial costs. They have kept it smooth and easy. It is very simple, if you decide to terminate your contract before 12 amonth expired then you would need to pay an exit fee of $199. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.1
Reliability 5.8
Speed 5.7
Support 5.7
Features 5.1
Value 6.9
Average from 58 reviews
Showing 36-40 of 58 items.
2018-01-18 10:28:59
Maggot 1.0
Couldn't sort out a new connection in 2 months. Kept getting BS excuses and no drive to sort it. Seemed happy to lose my business as it was in the 'difficult pile'
Pros
erm.... their phone number is easy to remember (although difficult to navigate). Their people seem nice.
Cons
absolutely unable to arrange a new connection (i.e. a connection to a new build). Not that anything was required apart from a chorus tech to turn up and join 2 wires together. Excuses for no connection were quite entertaining. Not able to drive Chorus. For new connections - AVOID SKINNY ...read more
2017-12-29 09:43:45
Graeme 7.8
Glad to be back with them.
Pros
This is my 2nd Skinny period. Their broadband is easy to set up, great value and the support's been good too. Speeds are if anything faster than Spark which I used for a few months. Spark didn't send me all the cables I needed, and the speeds were hopeless. ...read more
Cons
There are a few glitches on their website, involving their login and card verification procedures. Fortunately their call centre was much better.
2017-12-11 05:43:33
Leo Lenders 4.8
Served us at the time, going into a rental without knowing how long we were going to be.
Pros
Flexible, no contract, not fixed to one location in your home
Cons
Quite intermittent, slow to sometimes teerrrrriiiibbblllly slooooooooooooow...
Location of the wireless modem is very important to have good reception.
It feels as if they're wanting to convince you to sign up for a wired connection.
2017-11-29 03:00:40
Andrew 8.2
Skinny 4G pay as you go $40 per month.
Router sits on the window sill and gives much better speeds than ADSL 2+
Huwai B315s-607 router is basic but has 4 ethernet ports and wireless n (not AC)
Upload speed is crazy faster than download speed.
Pros
Can move the router to different places - ie not tethered to phone jacks
Less messy cables and filters if running just wifi - just the power cord
Speed and consistancy of speed can stream 720p without buffering

Cons
-Need good reception - however most urban areas will be ok
-CG NAT which means you have no static IP address and DDNS will not work. Ie you cant host anything like a web page etc without a VPN to an internet server.
-Speed variable - however never drops too low ...read more
2017-11-10 23:12:50
Cammy 8.4
Reliable and cheap service
Pros
Insanely competitive with their pricing
Cons
-If your not technically minded and you have an issue, ringing them can only be achieved between working hours. Generally easy to understand when talking to them though
-Their Huawei modem they supply is rubbish
Showing 36-40 of 58 items.
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3 Great Offers
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offer
EXCLUSIVE OFFER
Unlimited Fibre 100 - ONLY $62.95/mth
Terms and Conditions apply
offer
Special Offer - Get 2 months FREE
broadband on a 12-month term
with Skinny Unlimited Broadband
offer
Get $200 CREDIT and
Free Amazone Prime for a year*
Limited-time offer