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Orcon

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Orcon
5.1

total

  • Realiability 5.2

  • Speed 5.6

  • Support 4.4

  • Features 5.4

  • Value 4.9

Average from 47 reviews

Orcon Broadband offer two main types of Orcon Broadband package.

Orcon Naked unlimited broadband and Orcon Fibre Broadband with a Landline. At Broadband Compare we list and compare all the Orcon broadband plans alongside the other broadband providers in New Zealand.

Orcon is one of the new breed of New Zealand Broadband Providers. They keep the Orcon Broadband plan prices simple so that you know exactly what things will cost and what you will get.

Some Orcon broadband plans include a telephone landline whilst other broadband plans, like Orcon Naked Broadband doesn't have a home telephone line included as an option.

Orcon does offer Orcon Ultrafast Fibre Broadband and Orcon broadband packages with different data limits and variable speeds.

The type of Orcon broadband connection you can get depends on the broadband connection available in the street at your address. Orcon offers all types of broadband connection, Orcon Fibre, Orcon VDSL and Orcon ADSL dependant on what is available in your broadband region.

Orcon often offers Orcon promo codes or Orcon discount offers for new customers. There are also often promotions or freebies at Orcon broadband like a recent free month of broadband promotion.

Be sure to compare all Orcon broadband plans on Broadband Compare to find the best Orcon broadband deal available.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Orcon
5.1

total

  • Realiability 5.2

  • Speed 5.6

  • Support 4.4

  • Features 5.4

  • Value 4.9

Average from 47 reviews

Terry Hawker23rd February 2017

7.0
Realiability
8
Speed
10
Support
4
Features
5
Value
8

Normally a good fast and reasonably reliable connection

Pros:

Hardly ever slows down

Cons:

If you need support FORGET IT!! The left hand does not know what the right is doing.

After a 15 minute conversation with support and the status of my "fault". I am told that it would be left open so that we can communicate further and try and isolate the problem. The next day I get a call telling me that as I had not been in touch with them again re this fault they would close it that day!!!! I have NEVER been able to talk to anyone who is technically competent! ...read more

ArC14th February 2017

4.0
Realiability
2
Speed
6
Support
2
Features
5
Value
5

Orcon were unable to repair fiber "fault". Sent multiple communications stating issue ressolved -when it wasn't. "Fault" resolved by switching provider.
Terriblely unreliable naked broadband phone. Which wasn't working at least 25% of the time. A huge waste of money.

Pros:

Call centre phone waiting time not too bad. Usually less than 10 mins.

Cons:

Waste of money.
Unreliable.
Multiple exit fees despite Orcon's inability to supply the service we paid for.

Nickie13th February 2017

1.8
Realiability
2
Speed
1
Support
4
Features
1
Value
1

expensive, wifi is always dipping out
slow speeds. Our phone data is much faster that waiting for computers.

Pros:

none

Cons:

everything they are the con

Steve Manuel13th February 2017

1.8
Realiability
3
Speed
2
Support
2
Features
1
Value
1

have had nothing but problems with them for the entire time we've had to stay with them.

Cons:

service is rubbish

Dave13th February 2017

4.0
Realiability
2
Speed
2
Support
2
Features
7
Value
7

Poor support for an ongoing poor throughput issue. Great when it works but a real struggle to get a stable connection. Groan

Pros:

Fast when they have it right

Cons:

Poor disconnected tier 2 support. *bashes head on brick wall

Nick12th February 2017

6.6
Realiability
7
Speed
5
Support
7
Features
7
Value
7

Experience was good initially but of late slow internet speed & connectivity issues have made me switch providers

Narrissa11th February 2017

7.8
Realiability
5
Speed
7
Support
8
Features
9
Value
10

Ive been with Orcon for many years now, have been offered so many other upgrades along the way. I find the Broadband to be really good, customer service is very knowledgeable and helpful.
Our current plan is Unlimited and works great, we are on the VoIP service and i dont recommend it

Pros:

Unlimited is great there are no extra charges and we can watch netflix as much as we like and surf the web etc
Excellent value for money
Support is good, speed is average

Cons:

When power is out there is no phone line to make calls
Sometimes our line cuts out and we constantly have to reset the modem
orcon wont send out a replacement modem. But told us to go and buy a modem from Noel Leemings or somewhere like that.

Margi 10th February 2017

5.2
Realiability
6
Speed
6
Support
2
Features
6
Value
6

Will not be recommending orcon as an ISP. I inherited the account midway through the contract and had to deal with the company's service centre at different times. The representatives didn't seem to be able to deviate from their standard 'company' responses in response to basic questions/ queries. Notes recorded on the account differed from what was actually discussed. Connection kept cutting out, but because of the fustrating service I didnt bother complaining and waited 6 months for the contract to end before giving my 30 days notice to cancel the account. This proved to be more complicated then just giving notice as they didn't take steps to terminate the connection/ send SAE for modem return. Never again. ...read more

Dave31st January 2017

1.8
Realiability
1
Speed
1
Support
1
Features
5
Value
1

Had fibre with Orcon since 2013, great on 100/50 plan, loved the 200/200 plan...but the 1Gb offering is a nightmare, zero support from the level 2 tech folk. Very poor. Beware! We have been without a phone for long periods, and are getting slow download speeds. Beware!!!

Cons:

No support from the support team. No followup. Not happy!

Kamal29th January 2017

4.4
Realiability
5
Speed
5
Support
3
Features
5
Value
4

Support in not even supportive at all

Pros:

I have been with Orcon for over 3 years. It was good initially. Speed was average

Cons:

Unfriendly, Rude customer support.

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