NOW

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NOW
8.5

total

  • Reliability 8.5

  • Speed 8.5

  • Support 9.8

  • Features 8.0

  • Value 7.5

Average from 6 reviews

Best Broadband Innovation

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

NOW
8.5

total

  • Reliability 8.5

  • Speed 8.5

  • Support 9.8

  • Features 8.0

  • Value 7.5

Average from 6 reviews

Pip17th May 2018

7.8
Reliability
8
Speed
8
Support
9
Features
7
Value
7

I have just joined NOW because we have our business connected by NOW and have had no issues since joining over a year ago.

Pros:

Friendly service

GarryHolland11th May 2018

9.0
Reliability
8
Speed
9
Support
10
Features
9
Value
9

Overall excellent service received from NOWNZ. Internet does cease to operate occasionally, requiring a reset (always starts functioning again after this).

Pros:

Customet Service, Always able to get through to someone whem needed.

Cons:

Internet does stop functioning occasionally, requiring a reset.

Eugen20th December 2017

8.0
Reliability
9
Speed
8
Support
10
Features
7
Value
6

Great support service. Nice to talk to REAL people tho!

Pros:

Local support, quick response

Candace Wheatley8th April 2017

9.4
Reliability
10
Speed
10
Support
10
Features
10
Value
7

Great service no problema

Cory Dennis28th March 2017

9.0
Reliability
9
Speed
9
Support
10
Features
8
Value
9

Really excellent Support over the phone.

Pros:

Answers phone with REAL people and no long ques.

Cons:

Not all calls were returned

debbie snell15th November 2016

7.6
Reliability
7
Speed
7
Support
10
Features
7
Value
7

pretty good but hiccups sometimes and that's annoying

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