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NOW
7.8

total

  • Reliability 7.3

  • Speed 8.8

  • Support 8.8

  • Features 7.3

  • Value 7.0

Average from 4 reviews

Best Broadband Innovation

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

NOW
7.8

total

  • Reliability 7.3

  • Speed 8.8

  • Support 8.8

  • Features 7.3

  • Value 7.0

Average from 4 reviews

andydingfelder26th September 2017

5.2
Reliability
3
Speed
9
Support
5
Features
4
Value
5

the data delivered was of minimal value - of 6 ISPs that meet my criteria, only 2 valid ones were suggested to me (plus 1 that didnt meet criteria, see cons.)

Pros:

the service was fast - but of minimal value

Cons:

1. The search didn't work terribly well. There are ISPs listed in the search field that show a # of plans in parenthesis but when they are selected, no data is found. and when voip was selected, nothing came back which is probably wrong
2. Of data emailed to me, one of the ISP's is wrong, my criteria included must have home phone, but one of the suggested ISPs included stuff, who do not support phones.
3. Of data emailed to me, the cheapest ISP I have found (elsewhere) was not included - WorldNet, and several other ISPs met my criteria but were not suggested to me (econofibre, spark, primo)
...read more

Candace Wheatley8th April 2017

9.4
Reliability
10
Speed
10
Support
10
Features
10
Value
7

Great service no problema

Cory Dennis28th March 2017

9.0
Reliability
9
Speed
9
Support
10
Features
8
Value
9

Really excellent Support over the phone.

Pros:

Answers phone with REAL people and no long ques.

Cons:

Not all calls were returned

debbie snell15th November 2016

7.6
Reliability
7
Speed
7
Support
10
Features
7
Value
7

pretty good but hiccups sometimes and that's annoying

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