Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites. Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 365 reviews

Showing 81-85 of 365 items.

2020-06-14 18:54:15

Andrew Albiston 5.2

Simply just not sharp enough on their pricing. In the past they would at least price match, but not now. They tried to say that they value added their product with Netflix/Lightbox etc to justify the extra cost. Now that they've sold off Lightbox, paying for the same content through Neon really does just reduce the value of their product that much more!!

Pros

It was Ok for speed and reliability.

Cons

Just not willing to be price competitive, especially with existing customers.

2020-06-12 16:39:36

Judy 9.4

I have had no problems with Spark except the charges are excessive compared to my new provider.

Pros

Service, speed, reliability, support

Cons

Cost

2020-06-10 12:14:10

Barry O'Connor 6.8

Never been impressed with wireless setup

Pros

reception of bedroom telephone

Cons

none

2020-06-08 18:43:59

Colin hammond 5.4

Too expensive and my internet in chch is much cheaper and faster

2020-06-04 16:08:03

Mel 6.0

Okay company to deal with however, sometimes you didn't receive what you asked for and would have to follow up only to have Spark not backdate the request or fees (if it was their fault). They gave no incentive to stay when I came off contract, but seemed indifferent so I looked elsewhere and found someone who actually WANTED the customer's business.

Pros

Reliable when needing an answer.

Cons

No incentives to stay, limited plans (they've changed all fibre plans to UNPLAN and that's it). Indifferent attitude towards the customer.

Showing 81-85 of 365 items.

2/08/2016

Latest news on BroadbandCompare.co.nz 02.08.2016

August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:

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