Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Spark New Zealand Limited is a New Zealand telecommunications and digital services company providing fixed-line telephone services, mobile phone services, broadband, and digital technology services (including cloud, security, digital transformation, and managed services). Its customers range from consumers to small - medium business, government agencies and large enterprise clients.

It was formerly known as Telecom New Zealand until it was rebranded to Spark on 8 August 2014. It has operated as a publicly traded company since 1990. Spark's mobile network reaches 98% of New Zealand, with over 2.7 million mobile connections and 687,000 broadband connections.

** Note: The information above is sourced from providers or their websites.  Spark has chosen not to contribute towards the funding of NZ Compare but we continue to share publicly available details to help Kiwis make more informed decisions.**

Compare Spark Broadband Plans
Total: 5.5
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 365 reviews
Showing 86-90 of 365 items.
2020-06-03 12:02:10
Mark 7.6
Had spark for about 3 years, no problems, fast enough for what I wanted....
2020-05-28 01:03:59
Lorraine Adams 5.8
I was initially quite happy with my Spark wireless connection. However, during the pandemic lockdown, having to use Zoom for meetings, my internet would drop three or four times in the space of two hours. This was intensely frustrating, hence my deciding to switch to a fibre connection, and, interestingly I found a provider with a cheaper plan than those Spark was offering.
Pros
Absolutely no issues when moving house, the internet switch had always been seamless. Any time I contacted customer support during my time with them, my issues were resolved swiftly and courteously
Cons
Dropping connection during Zoom meetings. Pricing more expensive than others.
2020-05-20 11:54:53
Tom Scott 7.6
Great provider. Prices cannot compare with a bundled deal though
Pros
Responsive. Trusted brand. Good options for adding on. Will be keeping mobile phone plan and Spark mail
Cons
Price banding with the unplan was a bit of a pain. Can't compete with a unlimited bundled plan.
2020-05-11 17:53:56
Tonight McKee 6.2
There is nothing wrong with Spark broadband. The set up was easy and moving house was also easy. It's just cheaper at the moment to take a bundle with our power provider
Pros
No fees for extra use. We only ever paid one fee each month
Cons
Obviously cannot beat the price of a package with our power server
2020-04-05 16:17:46
Leighton 6.8
Spark is uncompetitive and wasn't willing to match its competitor so I moved
Pros
Reliable, modern, top of its game
Cons
Too expensive
Showing 86-90 of 365 items.
2/08/2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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21/07/2016
Pokemon Go: What is it and why is everyone talking about it?
The new Pokemon game that is taking New Zealand and the world by storm.  You will have had to be living in a cave (were there any Pokemon there?!!?) if you haven't picked up on the conversation around Pokemon in the last week or two...so what is Pokemon Go?  
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.