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Leave a review about Slingshot Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Slingshot Broadband

slingshot broadband nz

From the start, Slingshot has been challenging the telco industry and fighting to give New Zealand families better value broadband, supported by amazing service.

Slingshot NZ know that in the modern world, it is crucial to stay online, but they also know how confusing it might be to get online. They have worked hard to make Slingshot easy, affordable and hassle-free – because this guys know you have other important things to do and spend your time on than sorting your internet.

They are dedicated to making broadband simple, affordable, easy to use, and cover the needs of a modern family – whether they are intensely streaming videos, gaming all day, or just spending their time on Facebook.

Slingshot broadband is part of the Vocus Group of companies.

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

They have a range of different broadband plans available. Some of their broadband plans include a home phone line whilst other broadband plans are like Naked Broadband and don't have a home telephone line.

The type of broadband connection you can get depends on your address and area. They offer all types of broadband connection, Fibre, VDSL and ADSL dependant on what is available in your broadband region.

PLANS

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.0
Reliability 6.4
Speed 6.1
Support 5.5
Features 6.0
Value 5.8
Average from 128 reviews
Showing 91-95 of 139 items.
2017-10-10 23:41:00
Santiago Casenave 1.0
Terrible experience. Signed up two weeks ago, was supposed to have connection a week ago and I'm still waiting. I've called them no less than ten times, they just don't give a f***. Lodged a fault and technician was supposed to come over to the house, but left a message saying "he couldn't make it". Have to wait two more days now. Customer service says that all I can do is "wait" WHAT A JOKE. SLINGSHOT WORST INTERNET SERVICE you have made me lost my time.
Pros
None
Cons
All
2017-09-21 01:16:23
Mike 8.8
Been with them for years. Fairly internet savvy so been able to sort most connection or internet problems myself. On rare occasions I have called they were helpful. Earlier wait times were longer than I'd like but all good otherwise now.
Pros
Getting speeds up & down in excess of plan I pay for. Given upgrade last year for free on downloads from 30mps to 50 & improved speed getting close to that many days.
Found that I've been able to negotiate a deal when I need to change/upgrade. Last time was in March '17 & I was offered a replacement router for free - my system improved vastly (sweet!) ...read more
Cons
None (yet)
2017-09-20 09:29:08
Kylie 9.4
Been with Slingshot for a number of years - haven't had too many blips & am happy overall. Recently noticed that the prices for our current plan had come down on the website but we were still paying a higher amount. Gave customer service a call and they sorted that out straight away, and threw in 3 months of credit since they had been overcharging us $10 a month for 9 months. Now this is only fair, if not going slightly above & beyond, but considering some other companies I've had to deal with don't give a toss about current customers, I'd say it's pretty good. ...read more
2017-09-16 12:18:06
Gordon Paterson 8.6
Been with Slingshot now since 2010 Phone and Internet Cost $90.00 and Toll call extra now I pay $90.00/month with Phone 100GB Internet free National Calling and International Calling Caller ID and other services. where as with Telecom before I was paying $115.00 for phone and Internet.
2017-09-16 11:18:01
Peter Tilley 6.0
I feel like Slingshot are focused on income not customers
Pros
We're still on ADSL; it's surprisingly fast: download 16Mbps
Cons
Slingshot increased our monthly charge a month after we began our contract in 2015. They then overcharged us for the next six months. Our landline lost connection for two months. They charged us for insurance when we didn't want it, and they insisted we'd stared a new contract after they'd failed to upgrade us to VDSL leaving us on the same ADSL plan ...read more
Showing 91-95 of 139 items.
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