Leave a review of Slingshot Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Slingshot Broadband

slingshot broadband nz

From the start, Slingshot has been challenging the telco industry and fighting to give New Zealand families better value broadband, supported by amazing service.

Slingshot NZ know that in the modern world, it is crucial to stay online, but they also know how confusing it might be to get online. They have worked hard to make Slingshot easy, affordable and hassle-free – because this guys know you have other important things to do and spend your time on than sorting your internet.

They are dedicated to making broadband simple, affordable, easy to use, and cover the needs of a modern family – whether they are intensely streaming videos, gaming all day, or just spending their time on Facebook.

Slingshot broadband is part of the Vocus Group of companies.

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

They have a range of different broadband plans available. Some of their broadband plans include a home phone line whilst other broadband plans are like Naked Broadband and don't have a home telephone line.

The type of broadband connection you can get depends on your address and area. They offer all types of broadband connection, Fibre, VDSL and ADSL dependant on what is available in your broadband region.

PLANS

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.9
Reliability 6.2
Speed 6.0
Support 5.4
Features 5.8
Value 5.8
Average from 235 reviews
Showing 116-120 of 235 items.
2019-04-17 12:56:25
Mike 4.4
When Slingshot is working (as paid for), it's great. However there seems to be a constant issue every 4-6 months with disconnections and slow speeds. That in itself is frustrating, but once you have to deal with their 'Technical Support team' you'll soon discover how woefully annoying being a customer with them really is. The 'tech' help consists of them implying that it is your modem at fault almost everytime. Or the jackpoint that it is connected to. Everything but their service is the fault. However, every instance has resulted in the fault being anything but my equipment. Been with Slingshot for too long now. Will be changing to another ISP once we move house. ...read more
Pros
Speeds are great when working.
Cons
Unreliable. Inconsistent. Terribe aftersales support. Customer support is treadful. Phonecalls to lodge an issue is always a 45+ minute affair.
2019-03-29 09:57:52
Andy 4.8
Great service to sign up then absolutely pitiful
Pros
Reliable
Cons
Service abysmal
2019-03-19 13:49:36
Julian Farmer 4.2
Keeps on dropping out all the time?
Pros
Can’t think of any
Cons
Customer service was poor every time there was a problem
2019-03-05 22:01:17
David Pierson 1.2
Slingshot went awry last year during their Fibre rollout. Tech came and put it "mostly" right. Never a good solid landline connection. This year they employed "bully boy" tactics when trying to get me to put in Fibre. Even though it was up to my landlord they kept trying to insist I go ahead without permission. In the meantime my internet has not worked at all for the last month and I still need to pay for it as I refuse to have another technician come and put on a leaky patch. I will not use Slingshot again. ...read more
Pros
Always willing to shift blame.
Cons
Bully boy tactics.
2019-03-04 11:05:56
Anya 3.0
Ive been a slingshot customer of 3 years and everything was fine until I changed plans to combined power & fibre. 4 month in and still haven't received fibre, instead being overcharged on several occasions now. Customer Service has been terrible, of course everytime its a different agent with very strong (indian) accent that is often not to understand and the left hand doesnt seem to know what the right hand is doing. Would like to change providers.
Showing 116-120 of 235 items.
Slingshot Pay Weekly and Pay Fortnightly plans
Nov 4, 2019
Slingshot Pay Weekly and Pay Fortnightly plans
Slingshot recently launched “Pay Weekly” and “Pay Fortnightly” broadband options for those who don’t want to wait for their monthly bill to come in or who find budgeting monthly challenging.
Fully informed choice
Sep 27, 2019
Fully informed choice
Too many Kiwi households are paying more than they should for broadband.  Make a fully informed choice with Broadband Compare.
Lady looking relaxed and happy after bundling her power and broadband
Jul 19, 2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
Streaming rugby world cup for free
Jun 18, 2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Get the most out of your fibre broadband experience
Mar 31, 2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
Naked Broadband
May 31, 2018
Naked Broadband
If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?
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3 Great Offers
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Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer
Unlimited Fibre 100 - ONLY $62.95/mth
Plus Bundle Discounts
T&C's apply
UNLIMITED BROADBAND 
From $59.99/mth
On the Broadband Bundle plan 
T&Cs & $14.99 P&H apply
UNLIMITED BROADBAND
From $59.99/mth
On the Broadband Bundle plan
T&Cs & $14.99 P&H apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply