Leave a review of Slingshot Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Slingshot Broadband

slingshot broadband nz

From the start, Slingshot has been challenging the telco industry and fighting to give New Zealand families better value broadband, supported by amazing service.

Slingshot NZ know that in the modern world, it is crucial to stay online, but they also know how confusing it might be to get online. They have worked hard to make Slingshot easy, affordable and hassle-free – because this guys know you have other important things to do and spend your time on than sorting your internet.

They are dedicated to making broadband simple, affordable, easy to use, and cover the needs of a modern family – whether they are intensely streaming videos, gaming all day, or just spending their time on Facebook.

Slingshot broadband is part of the Vocus Group of companies.

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

They have a range of different broadband plans available. Some of their broadband plans include a home phone line whilst other broadband plans are like Naked Broadband and don't have a home telephone line.

The type of broadband connection you can get depends on your address and area. They offer all types of broadband connection, Fibre, VDSL and ADSL dependant on what is available in your broadband region.

PLANS

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.9
Reliability 6.4
Speed 6.1
Support 5.5
Features 6.0
Value 5.8
Average from 165 reviews
Showing 16-20 of 165 items.
2020-02-26 10:39:03
Jeremy 8.2
No issue with service or product, just looking to save money and switch to another provider with better value
Pros
Service and product fine
Cons
Cost is high compared to other providers and they never offered me anything for better value
2020-01-26 16:00:57
L 5.8
Had a bad experience with service. Internet went down, called for someone to have a look and was given run around to check router as they saw no problem from their side... had to be persistent they send someone as I knew it can sometimes take days. Was given an estimate date, no follow up, problem was external. This Happened at least twice and the major second time it happened has left me disgruntled with the company.
Pros
Offers cheap home line option
Cons
Had excellent customer service once out of a handful of interactions
2020-01-23 22:45:02
Jeffrey 1.0
Extremely disappointed. Slingshot advertised and made promises with regard to performance. Upload and download speeds were less than 10% of the afore mentioned. Tried to work with Slingshot to resolve the issues and they were unable to offer a solution to the poor performance. Within days of connection I had informed Slingshot the service provided was "not fit for use". After repeated requests for help I end up cancelling the service and was then hit with a contract cancellation fee of $199 and the threat that if not paid SlingShot would send debt collectors. An extremely disappointing outcome. I would warm potential customers against considering Slingshot. ...read more
Pros
Only downside
Cons
Terrible performance and customer service, would not recommend
2020-01-23 18:59:18
Davina Geddes 2.0
I really regret changing over to Slingshot, have had internet problems ever since, especially when I moved house 4 months into the contract. Their communication is extremely poor. They did not appropriately contact me to inform of delays with new connections and their responses to my emails were so incredibly slow I'm sure that post would be faster! They also have their phones set up in a way that it is near impossible to speak to a real person, have succeeded once with this!!
The new connection is only.fast in one room, but the main rooms we use j ternet in it basically cuts off completely, and that's even with a wifi extender. Our last house was bigger than this one and we rarely had issues for the three years we lived there using a different provider.
Also we were for 6 months half price....we had no inernet for around a month, and whilst they did not charge for that month they did chuck us straight to full price for what would have been our 6th month paying.
I need to contact them regarding the problems we are having, but have been unsuccessful, hence, the review.
...read more
Pros
Half price for 6 months
Cons
Everything else
2020-01-12 19:35:05
Debbie 1.0
Terrible. Like others, cut me off on a Sunday afternoon when I had already paid bill due to their antiquated automated system that does not check accounts before it acts. Hard to sort it out - only way I could was to pretend I was paying bill again. Unhelpful website and 0800 numbers. Found out I have been paying well over the odds for a long time - why does this company treat its long time customers so badly?
Pros
Their call centre workers are good.
Cons
Everything else.
Showing 16-20 of 165 items.
Auckland Fibre Broadband Competition
Dec 1, 2016
Auckland Fibre Broadband Competition
As if you needed another reason to switch to Fibre NOW if you live in Auckland... but here is one just in case!
Aug 2, 2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
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Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
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EXCLUSIVE OFFER
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