Leave a review of Skinny

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Skinny’s whole reason for being is to strip everything back, so you only pay for stuff you actually want at super low prices. It’s based on a model called common sense. Skinny broadband only does award-winning mobile and broadband, and it’s all prepay.

Skinny Mobile is a division of Spark New Zealand Trading Limited, and Skinny happily uses Spark's 4G network.

Do I need to use the Skinny router (modem)?
Yes, you do but if you sign up on their 12-month term contract plan, you will get a modem for free. If you prefer to keep things simple and stay out of contracts then you will need to buy it for $99. This router has been configured and works right out of the box with a very simple setup to make things super easy. You cannot bring your own modem to connect to them.

Is it really unlimited?
Correct, their Unlimited Broadband is a fixed-line connection (as opposed to the 4G wireless broadband), which means you can stream all the movies you want and not worry about your data. There is no data limits or caps!

Is Skinny Unlimited Broadband available everywhere?
Anyone who can get a fixed-line internet connection in New Zealand can get ADSL or VDSL plans. You can also get fibre connections in the main centres, including Auckland, Wellington, Hamilton, Tauranga, Palmerston North, Whanganui, Christchurch, Dunedin and many others.

How fast is the connection?
After you enter your address in the address checker, we will show you the best connection type available at your property. Their base plans are the same price, no matter what type of connection you can get, and your speed will totally depend on the connection type. With standard (VDSL or ADSL) connection your maximum speed will be around 10 to 50Mbps (average throughout New Zealand). If fibre is already installed in your house or your address is fibre ready, you will be able to get speed up to 900Mbps. As soon as fibre becomes available at your street, just get in touch with them and they will look at upgrading your connection to fibre.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW
Total: 5.6
Reliability 5.7
Speed 5.7
Support 5.1
Features 5.0
Value 6.6
Average from 89 reviews
Showing 41-45 of 89 items.
2019-08-31 06:52:49
Pritpal Singh 1.0
Relied on this company while i moved to new place, 14 days and they were unable to make it work (the fibre cable setup was already on property). Furthermore they stopped replying to my query emails, about why it is taking that much time. Awful Service!!
Pros
Cons
Highly Non Reliable
2019-07-01 20:24:20
Olivia Wilson 10.0
Very good
2019-06-27 13:57:12
Excalibur 9.6
Been with Skinny VDSL for 1.5 years and Skinny mobile for even longer. They accommodated me with a specific start time for my contract so I didn't pay two providers for same period. Speed is excellent. Only note is connection drops for 60secs or so occasionally and it mightn't be Skinny's fault either. When fibre comes I'll go with Skinny.
Pros
Fast, good price, no frills I don't need.
Cons
Skinny is behind CG Nat so some 3rd party services aren't available.
2019-05-20 15:52:18
Ray 2.2
I still have no fibre connection. I’ve contacted Skinny on four separate occasions by phone and email to query why it has taken so long (2 months and counting). Replies are usually weeks apart and did not address any concerns, but instead blamed Chorus. Would not recommend and will be joining another provider.
Pros
None
Cons
Terrible customer service
2019-05-16 16:40:00
Luisa 9.6
Super quick and efficient.
Showing 41-45 of 89 items.
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