Leave a review of One NZ

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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One New Zealand. We're your local. Our purpose is to unlock the magic of technology to make one awesome Aotearoa. We are here to help Kiwi and Kiwi businesses be happier, healthier, more secure, more productive, and more inclusive. 
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: n/a
Reliability 3.0
Speed 3.5
Support 1.0
Features 2.0
Value 2.0
Average from 4 reviews
Showing 1-4 of 4 items.
2024-02-09 19:22:11
Lachlan 2.0
Not great. Internet is ok but billing and customer service is Absolutely hopless. See cons below.
Pros
Nothing really
Cons
You get late payment bills before you even get an initial bill. Then when you pay it, your internet gets cut a week later. So you ring them and it sounds like a scam centre in New Deli with the operator not speaking clear Eng. Then you get a merry go around to try and sort it out. They are absolutely hopeless. Wouldnt recommend at all.utely. ...read more
2024-01-23 09:12:22
Jimmy 2.2
They change hike rates without notification. If you are paying through automatic transfer, you will be cut of one day because the amount you pay becomes insufficient. Those paying though credit cards good luck! They will be sucking you dry without you knowing.
Pros
None
Cons
Likes to hike rates without informing.
2023-11-07 09:01:19
Paul 1.0
Tried to get my bills due date moved from the 18th to the 22nd of the month as we are paid monthly, couldn't do it, ain't paying any more of their stinking late fees. Customer service/complaints is just an automated merry-go-round.
Pros
The internet connection and speeds were fine
Cons
The customer service is zero
2023-09-25 10:34:19
Nevada 4.0
The internet is normally good, however their customer support is terrible so if anything happens they won't be much help.
Pros
When everything is working the internet speed is good.
Cons
Terrible customer service
Showing 1-4 of 4 items.
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$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
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