Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 482 reviews
Showing 136-140 of 482 items.
2023-02-11 02:39:44
Tony 8.4
In the time we have been using NW Broadband their service has been stable and reliable. When we needed support it was prompt and kindly.
2023-02-10 14:26:16
Vincent Park 1.0
Requested over the phone to cut off my internet on the 2nd of Feb 2023. There was no explanation of what time the internet would be finished so, expected at midnight or late afternoon during the business closure hour.

However, it got cut off at 9.45 am. I asked NOWNZ, and they confirmed your internet is now finished. So I had to pay extra to get internet on the last day to work from home.

I was fine until I got another message from NOWNZ saying I will be invoiced up until the 2nd of Feb. I emailed them and asked if you are charging for a full day fee when you cut off at 9.45 am, and they said that is their policy.

I am okay with paying this last-day fee of $3 or $4 as I was delighted with your service for a year, but the way they disconnected my internet without notice makes me very disappointed.

talk to them about finishing day/time if your new internet provider starts on the following day.
...read more
2023-02-09 18:40:37
Neels du Plessis 9.2
Their service is by far the best. They always respond to emails and always go the extra mile. I have been with multiple providers and can honestly say that NOW is the best
2023-02-07 21:37:08
Pablo Fuchs 8.8
Excellent and reliable service with great support.
2023-02-07 14:34:23
Mark Lim 8.2
Now provides very good customer support. It is a pleasant experience if you need to contact them. They response to your enquiries very quickly be it by emails or phone calls. Unlike some providers who will completely ignore you or leave you hanging with you phones for hours. Their pricing is also comparatively fair. Strongly reccommend NOW if you need a broadband provider.
Pros
Excellent customer support
Cons
Broadband speed not as fast as expected
Showing 136-140 of 482 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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AWESOME DEAL ALERT!
Join Slingshot today and score Unlimited Fibre 300 Broadband for only $65 a month! T&C Apply.
AWESOME DEAL ALERT!
Join Slingshot today and score Unlimited Fibre 300 Broadband for only $65 a month! T&C Apply.
$89.95/m for 12 months, 
then standard pricing of 
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
Big Summer Tech Giveaway! 💻🎮💰
Plus get 6 MONTHS HALF PRICE on Zeronet internet. 
And they’ll plant 5 trees
Big Summer Tech Giveaway! 💻🎮💰
Plus get 6 MONTHS HALF PRICE on Zeronet internet.
And they’ll plant 5 trees