Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 482 reviews
Showing 11-15 of 482 items.
2024-01-30 15:27:01
Cassidy 9.0
Friendly helpful staff there for you if anything goes wrong, reliable connection
Pros
Amazing support staff
Cons
None
2024-01-28 17:44:19
Liz Yeats 7.0
Always had very nice and helpful people to explain contracts to me as a pensioner
Pros
Talking to people for help
Cons
Na
2024-01-27 10:47:18
Jurgen Giess 10.0
To us, NOW is like a piece of gold amongst a pile of ISP rubbish. Always available to help solve a problem at our end, even after hours. Their professional operators are friendly. They have much patience with us less-computer-savvy people and best of all, speak without a hard-to-understand foreign accent.
Pros
Best and fastest local ISP to deal with, especially when one is in panic mode.
Cons
Have not experienced any.
2024-01-27 10:31:06
Robin 8.8
I recently joined Now and from the start they have been really great to deal with and there internet speed and reliability has been excellent. I changed from another big name supplier and the big name was a comparative shocker. Now is really great.
Pros
They are relatively easy to chat with. Wait 5 minutes. There people are trained and help straight away.
Cons
None so far
2024-01-26 19:43:36
Mohamed 8.4
Fast and easier than other service
Showing 11-15 of 482 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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