Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.3
Support 8.7
Features 8.1
Value 8.3
Average from 524 reviews
Showing 66-70 of 524 items.
2024-01-07 18:31:08
Rich 10.0
These guys are the real deal. Best thing about them is the almost instant responses to any tech or account queries. Used to be with Vodafone who were literally the world's worst provider of all time bar none.
Pros
Brilliant support
Cons
Old account portal was like some old DOS system but much better now. Otherwise no cons...
2023-12-29 18:15:25
Vita 10.0
Used the chat NOW chat thingee instantly I get a reply I'm bout to chat to a human named Alyssa. I just had a login issue to sort, Alyssa handled it like Wonder Woman would fix societies nasty, with ease !....
Alyssa and NOW's professional customer service is 2nd to none man....And that's getting s..t sorted during the December silly season. Big ups y'all ! p.s thanx Wonder Woman aka Alyssa
Pros
Pro Efficient Friendly Real People Business
Cons
Yeah Nah none
2023-12-27 22:45:55
Yolanda 8.0
Amazing company with the best ever customer service. I moved from another company because no one took the time to get to the bottom of our connectivity issues but thankfully the amazing staff at Now did this for us. Couldn't be more grateful.
Pros
Excellent customer service
Cons
None
2023-12-21 20:57:08
Ava 9.0
Love using NOW Wifi for my flat. 5 Uni students and we never have any issues with connectivity/speed. We rely heavily on wifi for studies and we feel great about NOW. The team are so supportive and friendly when I have queries re my account or my payments they are so helpful. HIGHLY RECOMMEND.
Pros
no
Cons
no
2023-12-10 19:43:30
GRANT 9.4
Joined from 2degrees.whata breath of fresh air. Someone to talk to. Easy to get hold of. Good pricing. Question answered no problems.
Pros
As above
Cons
None
Showing 66-70 of 524 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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