Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.1
Reliability 8.5
Speed 8.2
Support 8.7
Features 8.1
Value 8.3
Average from 491 reviews
Showing 111-115 of 491 items.
2023-05-22 19:32:13
Mark 9.0
Just the beginning. Provided my own mesh wifi, they were fast and helpful with getting it set up.
Pros
Quick response. Very fast switchover.
Cons
None
2023-05-08 17:18:18
Shelley 9.4
Really happy with NOW for my internet . I’ve had awesome service from them and also when I moved house it was easy and fast to get it all changed over too ..
Onky ever had one issue with my broadband and they called me back to sort the issue n then again a few days later to make sure all was still ok … I’m pretty impressed with that service ..!!!
2023-05-08 10:29:45
Patrick 1.0
Really really bad service, the internet got cut off several times a day, tried to reach their support team but the problem remains, the worst thing is they want to charge cancelation fee if you want to cancel the plan even it's because of their problem
2023-05-04 07:38:37
Rosalind Vance 8.2
Recently 8 neighbours with 5 providers between us lost our wifi. ( plumber hit the Chorus box) Now was the only provider that supplied accurate and fulsome information .
Pros
no
Cons
no
2023-05-04 07:20:48
Diana 9.0
Fast and friendly service every time. Great value for decent internet speeds.
Pros
Professional and friendly customer service
Cons
None so far :)
Showing 111-115 of 491 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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3 Great Offers
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Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only. 
T&Cs apply.
Unlimited Fibre Broadband from $70/m
Plus 6 months Prime Video free
Say whaaaaaaat!! Limited time only.
T&Cs apply.
Ears to a great Easter 
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
Ears to a great Easter
with 6 months half price! 🥚🐣🐰
Zeronet = Same internet, but better for the planet. They plant 5 trees for every customer.
$89.95/m for 12 months, 
then standard pricing of 
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.
$89.95/m for 12 months,
then standard pricing of
$105/m applies. 12-month term. 
T&Cs apply. Offer closes 1 April 2024.