Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Reliability	8.5
Speed	8.2
Support	8.7
Features	8.1
Value	8.3

Average from 498 reviews

Showing 51-55 of 498 items.

2023-11-23 08:59:04

Supun Priyadarshana 8.2

50% off for 6 months is a good deal for 1 year contract. It is also good to note that the monthly bill was increased before the end of the contact period. For me it was only for 3 months. But if it happened before that I believe I would be far off from my initial calculation.

2023-11-21 13:32:04

Dallas 9.2

These guys are local and can understand your requests over the phone. Yes you could go to a competitor and save or get more value but I believe we need to support local businesses that provide good service. I’m happy to stay with NOW. Thanks team

Pros

Best customer support

Cons

Competitors offer tempting packages but customer services are off shore…

2023-11-20 17:15:22

Allan 10.0

An almost immediate response to my call, representative was understanding, courteous, and above all, informative

Pros

Cons

2023-11-19 17:04:02

Carolyn 9.2

We haven’t had many issues but when we do these guys are great. Very helpful and patient and see the issue through to resolution. I see Nathan has already been mentioned … we struck him this time and he was great. Would recommend this company to others.

2023-11-17 16:45:16

Karen 9.4

The customer service is always clear to understand, very helpful and listens to what I am requesting. The service is prompt and makes me feel like a valued customer.

Showing 51-55 of 498 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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