Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.0
Reliability 8.3
Speed 7.9
Support 8.3
Features 7.6
Value 7.9
Average from 118 reviews
Showing 36-40 of 118 items.
2020-09-12 06:51:17
William C O'Donnell 7.0
Sign up was a breeze, contact from NOW was quick & friendly & helpful. Email response was quick, as was return phone call. Waiting to see how the changeover goes on Tuesday !
2020-08-31 20:48:12
Robert Wood 9.4
In over three years with NOW, I've not had a problem. Also, first telco I've been with that reduced the amount they charged on my monthly plan.
Pros
Reasonably fast.
Cons
Odd times my computer tells me 'No Internet Connection' when the connection is still 'Connected' Likely an operation glitch!
2020-08-27 15:48:58
Dave Thomas 9.6
Been with these guys from the days when they were AirNet. They get stuff done in minutes or hours where competitors take day or weeks (or longer).
2020-08-26 14:38:04
Leeanne Berridge 9.2
Fast and great customer service. Great communication skills and friendly faces...
2020-08-14 18:06:14
Deanna Wilson 7.6
Absolute awesome customer experience & service, I would recommend any one to join up to this great Internet provider. They are by far the best and economical one out there. I have unlimited Internet for my big family of 7 and the coverage throughout the whole house is excellent. I have recommended you to family and friends,. You guys ROCK Now Broadband, ❤️
Pros
Very fast connection and sign up, customer service is very fast and efficient. Sign up was exceptionally the best and fastest out there ❤️
Cons
Can't fault your awesome services
Showing 36-40 of 118 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
offer
Slingshot Exclusive Offer
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
T&C's apply
offer
EXCLUSIVE OFFER
Get 3 months FREE broadband
On a 12-month contract
T&C's apply
offer
Unlimited Broadband
From $59.99/month
When you bundle with Energy.
Ts & Cs and $14.99 P&D apply