Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.1
Reliability 8.3
Speed 7.9
Support 8.4
Features 7.7
Value 8.0
Average from 109 reviews
Showing 31-35 of 109 items.
2020-08-14 18:06:14
Deanna Wilson 7.6
Absolute awesome customer experience & service, I would recommend any one to join up to this great Internet provider. They are by far the best and economical one out there. I have unlimited Internet for my big family of 7 and the coverage throughout the whole house is excellent. I have recommended you to family and friends,. You guys ROCK Now Broadband, ❤️
Pros
Very fast connection and sign up, customer service is very fast and efficient. Sign up was exceptionally the best and fastest out there ❤️
Cons
Can't fault your awesome services
2020-08-07 11:50:32
Jeremy 9.0
NOW broadband are great. Excellent customer service.
2020-08-03 15:04:23
Carlos Braga 1.0
They sent me a modem using Fastways. The modem is in transit for almost a week. And Now Broadband claims that it is not their problem and that I am the one that must keep chasing their logistic partner. It is poor customer services, in my opinion.
Pros
I can talk to people when I call.
Cons
They don't solve the issue or take ownership of the problem.
2020-07-27 15:30:59
Gavin 6.6
Speedy and succinct responses to my queries
2020-07-01 14:55:58
Herbert Athena 9.6
❤❤❤❤
Pros
❤❤❤
Cons
❤❤❤❤
Showing 31-35 of 109 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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