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Leave a review about NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.3
Reliability 8.5
Speed 7.9
Support 9.1
Features 7.7
Value 8.5
Average from 27 reviews
Showing 11-15 of 27 items.
2018-06-28 01:53:01
Lyn Chatfield 10.0
This has been a great experience.
Pros
Quick response to emails.
Portal for easy payment.
Instant support.
Cons
Nil
2018-06-26 03:05:37
Kay Miller 10.0
Absolutely fabulous service. Chased Chorus to sort out the Fibre connection to the house. Ever since have had seamless and prompt service.
Pros
They answer the phone and emails promptly!!!! I emailed a change at 7.45am, they rang me back at 8.55am - yes - same day!!
I have never to adjust from limited to unlimited to cater for guests and it was so easy to do. The additional messaging and free national calls have meant that I am much more connected to my family than ever. Moving house and NOW is coming with me. ...read more
Cons
None :)
2018-06-13 23:02:14
Paul Polu 9.2
Great service and value for money
2018-06-13 07:25:40
Wendy Reading 9.6
NOW awesomeness at it's best....Thanks for matching a competitor... like keeping it local :)
2018-06-08 11:38:55
Wendy 10.0
Absolute awesome bunch, we changed to Now as Vodafone good as useless, Now came & installed the internet, phone made sure we happy before they left, WOW, they deserve our business
Pros
Good deal for money, on time for service, values the customer
Cons
None
Showing 11-15 of 27 items.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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The deal expires 30/09/2019