Leave a review of NOW

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Customer Support Award 2018

For better service, better broadband, better value.

We take service seriously. That’s why we have local sales and service hubs close to our customers – we can be on your doorstep in a flash to sort things out.

Expanding our world-class customer service, our new service - offered by specialised NOW techsperts - helps customers make the most of their digital technology and provides that much needed assistance beyond-the-router. Whether it’s improving Wi-Fi and sorting dropouts, setting up a Smart TV, helping to optimise streaming or gaming experiences, or sorting computer issues - NOW strives to create a hassle-free technology experience, regardless of where customers bought their technology.

We can provide phone and broadband services across most of New Zealand, with dedicated customer hubs and techpserts in Hawke’s Bay, Tauranga, Rotorua, Wellington.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

Total: 8.2
Reliability 8.5
Speed 8.0
Support 8.7
Features 7.7
Value 8.1
Average from 89 reviews
Showing 81-85 of 89 items.
2018-06-05 04:32:33
Michaela 10.0
I donΓÇÖt know why anyone would go elsewhere. They answer the phone straight away. Their prices are low. They are friendly. They donΓÇÖt even have hold music because you never have to hold! IΓÇÖve been with this company since the beginning so IΓÇÖm a fan.
Pros
Cheap broadband. Always answers calls. Local. Friendly. Available via social media. Never have outages.
Cons
No cons.
2018-05-29 06:02:16
MARK 9.6
I had them in my prior house it they where super to deal with during my time with them and when I needed to cancel .
It was an easy choice to use them again on the new house and good price for service they provide
Pros
Easy deal with, answer there calls!
Cons
don't have free services like light box offered as there customer
2018-05-29 01:42:08
Narelle 9.2
NOW gave us the best price for internet, great service, communication with staff awesome, prompt
Pros
no
Cons
no
2018-05-17 09:53:02
Pip 7.8
I have just joined NOW because we have our business connected by NOW and have had no issues since joining over a year ago.
Pros
no
Cons
no
2018-05-11 02:44:59
GarryHolland 9.0
Overall excellent service received from NOWNZ. Internet does cease to operate occasionally, requiring a reset (always starts functioning again after this).
Pros
Customet Service, Always able to get through to someone whem needed.
Cons
Internet does stop functioning occasionally, requiring a reset.
Showing 81-85 of 89 items.
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Regional or Small ISP Broadband Compare Awards 2017 - Finalists
The finalists in the Best Regional or Small ISP category of the Broadband Compare Awards 2017 have been named.
Best Customer Support Broadband Compare Awards 2017 - Finalists
Sep 21, 2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
Sep 23, 2016
Latest news on BroadbandCompare.co.nz 23.09.2016
Latest news on BroadbandCompare.co.nz 23.09.2016   Today some new ISPs were added to our system:
Sep 20, 2016
Latest news on BroadbandCompare.co.nz 20.09.2016
Latest news on BroadbandCompare.co.nz 20.09.2016 Today we have updated plans for:
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